I’ve been going here at least once a year for the past 6 years and never been glutened. The servers and chefs have all been very knowledgeable. Once they made my food separately in the back and brought it out, but usually they will clean the shared surface then make my portion first using gf soy sauce and making substitutions as needed. The side salad dressing has gluten, so they bring me oil and vinegar. I get an extra portion of salad instead of the side soup (which has gluten), and then I order the tofu dish, which they make with a gf soy sauce as the typical sauce used also has gluten. Everyone knows you come for the fried rice though and it does not disappoint. They have to omit the garlic butter and use gf soy sauce of course, but staff has always been so nice and accommodating. I was hesitant about eating from the shared cooking surface when I typically avoid cast-iron pans and wood cutting boards since I’m very sensitive and those have contaminated me before, but like I said, I’ve never gotten sick here so the high temperature cleaning seems to work
— Very
— Some
— Excellent
Not safe at all. The chef knew about gluten but server did not. Although chef knew, he spilled regular soy sauce on flat grill and wiped it up (sort of) with a rag and proceeded to then wipe the rest of the grill with same rag. I should have walked out then...he did cook gf items first and separate but I was just stressed about the rag incident the entire time. Server did not understand gf and had to keep asking and then she brought me the regular spicy orange sauce for my protein and not the gf one (they look almost exactly the same except gluten sauce is spicy), the chef could smell the spice from across the table and luckily stopped me from eating it. I don't plan to go back, it was extremely chaotic and did not feel clean at all there. I've been to other benihanas, this was definitely the worst and people at our table said it used to be nice but has gone downhill in past few years.
— Not at all
— Not Much
— Average
Most of menu is actually GF. If others at the table are eating GF, they will prepare GF first. Also have GF soy sauce.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
The restaurant said they understood what Celiac was, and at the beginning they were great. The Server catered towards my needs well. The soup and salad both had gluten, so for the hibachi dinner he let me sub Edamame instead (and it was a lot!). The sashimi always great too. I asked that they cook the food in the back and they didn’t. The cleaned the cooktop off really well (which I’m new so I’m not sure how safe that is) and cooked almost all of my food first. The chicken fried rice and the scallops in front of me using gluten free soy sauce. It was after this things got a bit bad. He cooked the rice and main dish for everyone else (for Hibachi) then when he cooked the veggies and shrimp (even though he sorta cleaned off the stovetop, he tried to put the soy sauce free veggies on my plate (I said no) and he put the shrimp on my plate with the regular soy sauce on it. Thankfully I was full at that point but made me really uncomfortable. I’m new to Celiac but I know that’s bad. So experience was so/so.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Something must have changed here recently, because I informed the host that I had celiac, and he had all of my food prepared in a separate gluten free kitchen. All of my food arrived at once, while my partner was having hers cooked on the griddle with the rest of the group. I felt very comfortable, and the host even walked over a few times to ensure everything went smooth. I have celiac and had no symptoms the evening or day after. I'd for sure eat here again.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
NOT celiac safe!! Willing to make the food gluten free and use gluten free soy sauce but everything is cooked on the same stove and they use the same spatula for everything. Definitely got at least cross contaminated because i have major brain fog now, no stomach pain yet thank goodness. Would be great for someone who’s just gluten free but if you have an allergy i would avoid it.
— Not at all
— Separate gluten-free menu
— Below Average