I’d ordered a black coffee and was waiting while a fresh batch was being brewed. The person helping me began slicing bagels so I told her I had celiac and asked if she could change gloves or wash her hands before getting my coffee. The shift lead or manager stepped in and said he couldn’t guarantee it would be safe. I told him I’d ordered a plain coffee and simply needed someone with clean hands or new gloves to get it for me. Instead of agreeing to help, he again told me he couldn’t guarantee it would be safe. By now everyone behind the counter had stopped working to observe our exchange. I told him I understood, I simply wanted to know if someone with clean hands could pour it - finally the girl cutting bagels said she had no problem putting on another pair of gloves. The lead/manager made me feel humiliated instead offering to help. As a newly diagnosed celiac with a long history at Caribou, this was deeply disappointing. I won’t be back.
— Not very
— Not Much/None
— Excellent
This location is inside of the Cashwise grocery store. Many of their drinks can be made GF. The staff at this location is usually really helpful checking with ingredients but the ingredients are also available on their app or website. Make sure you check ingredients for drink toppings too. They have a very delicious GF breakfast sandwich. It’s spinach, artichoke, egg, and provolone cheese on a GF English muffin style bread. They also have a bacon and Gouda egg soufflé that is gf. (I like the sandwich best though). The sandwich and soufflé are usually pre-wrapped in individual packages and warmed in the same package so they don’t touch the surface where other items are warmed.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Sometimes hit or miss depending on the staff but often times staff is knowledgable on their drinks. Most times they are willing to show/read packaging and ingredients in their beverage mixes. Like all places, chance of cross contamination since they do use cookie crumb toppers on some beverages. They also have complete allergen list on website menu.
— Somewhat
— Some
— Excellent
As a chain they have changed thier practices so it is not celiac safe. Very disappointing.
— Not at all
They have great gluten free coffee and stuff! the gf soufflés are no longer celiac safe
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Their GF items are no longer cooked in a package and gets cooked on the same surface as everything else. There was nothing advertising this change so Celiacs take caution. I got very sick.