The Cheesecake Factory

Not safe whatsoever, ordered the gluten free pasta and came out and once I was done eating I was dizzy and nauseous. I’m so so upset

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

Eles possuem GF Menu !!! Todos bem especificados no cardápio ! Solicitei o Bacon Bacon Cheese Burger 🍔 e estava divino ! O pão é maravilhoso e macio ! Uns dos melhores que já comi !!! Super valeu a pena !

Celiac friendly?

Yes

Beware of the salads. I ordered one and they took all the ingredients off. No bacon, no dressing, no avacodo. Lettuce with tiny bit of balsalmic, they wouldn't give me more. All the while my husband ate what looked like a wonderful flavorful very large meal. They never came to check on us and then made it a big deal when I didn't want to eat that or anything else cause my husband was finished eating. After 1.5 hours (very bad service too) I left hungry. Find another establishment.

Celiac friendly?

No

I just ate "gluten free pasta" and I couldn't even finish my plate when my stomach start yelling STOP!; of course I speak to the manager and they didn't charge us for the meal, but he asked me things like: what kind of pasta was on the plate? Did you find any penne (gluten) or just Fussily (non gluten); because there's a chance when they serving the pasta, some slip off, sooooo what your saying is that you use the same utensils at the same time for different pastas? I think it is very irresponsible for them to assure you they have gluten free options, and that they know what they're doing when they clearly don't. So I would not be returning there, And I think that if you can't handle being gluten free, don't do it; we'll be happy to eat somewhere else.

Celiac friendly?

No

I've eaten here twice since finding out they have a gluten free menu, both times the waiters were great. They have a great in house gf menu, they have gf buns for burgers, as well as a chocolate Godiva cheesecake.

I’ve been coming here frequently the last few months and I can say honestly if you’re super sensitive to gluten or allergic to it, I don’t recommend this location at all. I always make sure to tell my server I have a gluten allergy and it’s always hit or miss whether they take that seriously.

When they do, the food is amazing and they are super accommodating, giving me gluten free rolls instead of the free bread they usually serve and having my food prepared in the allergy section of the kitchen. A manager also took my order and verified with the chefs to make sure nothing would be a problem.

Unfortunately this level of care isn’t guaranteed and recently I’ve been getting really sick from the food, so I had to stop going altogether. It’s not worth the risk! The last time I went my food didn’t come with the allergy indicators they usually stick in it and I didn’t say anything because I thought the staff knew what they were doing. I got so violently sick after, I stayed up all night and had to call out of work the next day.

I feel bad complaining because the staff are usually so friendly and nice, but this really affected my health. I think people should know that they often make mistakes with the gluten free food, even with specifying an allergy :(

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Dedicated gluten-free fryer
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

My daughter who has celiac told the waiter that she had a gluten allergy and would get very sick if he did not put the order in as gluten free. Waited over an hour for our food. The pasta she got looked gluten free but after 3 bites, she said it did not taste good. Within 15 minutes, she was sick in the bathroom. Told the waiter - did not seem to be concerned. Asked him to take the dish off of our bill and that did not seem to concern him either. Overall, do not eat here if you want gluten free food.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

I let the server know I was gluten free - coeliac multiple times so she would get my order right and I confirmed with her again before my meals came out and she still gave me the gluten cheesecake instead of the gluten free one

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

I went here and ordered a gluten free burger and bun. The food came with a gluten bun. I sent it back as I noticed it wasn’t gluten free. I woke up sick as a dog for two days. If you’re sensitive don’t eat here. Even after the gluten free bun change I still got sick.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Cheesecake is always safe for me.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent