The Cheesecake Factory

6 ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Appetizers, Bread/Buns, Burgers, Cheesecake, Dessert, Pasta

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
5 ratings

As rated by the community

4701 Wyandotte St
Kansas City, MO 64112

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


Tried twice. very ill both times.

Celiac friendly?

No

Updated 7 years ago read full review

Celiac

Overall Rating

Review


I also bit into a real noodle in my gf pasta dish. The manager was appropriately apologetic, but shows the chef does not know how to take gf precautions. This was at the 119th st Location in Overland Park.

Celiac friendly?

No

Updated 7 years ago read full review

Overall Rating

Review


Found regular noodles in my gluten free pasta. Manager blamed it on the noodle morning guy. I am now vomiting a few hours later. Didn't comp my meal so paid for food I couldn't finish and that I threw up in the toilet. Never again.

Updated 8 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Appetizers
  • Bread/Buns
  • Burgers
  • Cheesecake
  • Dessert
  • Gluten-Free Menu
  • Pasta

Categories

  • Dinner
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Notes


The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.

Photos


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More Reviews


Celiac

Overall Rating

Review


They boil "steamed broccoli" in the same pot of water that they cook regular pasta and noodles. The manager can't address the problem of it because he has no knowledge about "gluten FREE". My husband found a strip of noodle in his Steamed broccoli that he specificity emphasized on STEAMED but no boiled. When we talked to the manager about it, he told us that they have been served the same kind of steamed broccoli to gluten free customers and it seemed to be no problem at all. He told us to call back the next day if my husband feel sick arrogantly. The worse experience we had with this franchise!

Celiac friendly?

No

Updated 9 years ago read full review

Asymptomatic Celiac

Overall Rating

Review


Be Careful here!!! Great Gluten Free menu! However, you run a high risk of cross contamination! My 7yr old has celiac disease. We were there last Saturday. She had ordered the GF pasta and we found a regular spaghetti in her dish. General Manager was very rude about it! Thank goodness my daughter didn't get sick....but still!! Will NOT take her here again!!!

Celiac friendly?

No

Updated 10 years ago read full review

Symptomatic Celiac

Overall Rating

Review


offers a whole. gluten free menu

Celiac friendly?

Yes

Updated 10 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


Only had cheesecake but didn't get sick. Would recommend calling and asking questions

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Gluten Sensitive

Overall Rating

Review


I have several allergies including gluten. I am not Coeliac but very sensitive to gluten so this is not a gluten- free kitchen. The waitress was knowledgeable and ensured my burger was prepared separately. She went through all the ingredients and advised accordingly. It was a real treat as I struggled during my holiday with my food allergies.

Anersha South Africa

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Not many gluten free meal options and only 3 cheesecake options. Definitely not the safest option but very good if you are willing to risk it.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Glutenized.. sick for days.

Although the waiter confirmed gluten free for my salad, it had to have been cross contaminated

Symptomatic Celiac

Overall Rating

Review


I’ve been coming here frequently the last few months and I can say honestly if you’re super sensitive to gluten or allergic to it, I don’t recommend this location at all. I always make sure to tell my server I have a gluten allergy and it’s always hit or miss whether they take that seriously.

When they do, the food is amazing and they are super accommodating, giving me gluten free rolls instead of the free bread they usually serve and having my food prepared in the allergy section of the kitchen. A manager also took my order and verified with the chefs to make sure nothing would be a problem.

Unfortunately this level of care isn’t guaranteed and recently I’ve been getting really sick from the food, so I had to stop going altogether. It’s not worth the risk! The last time I went my food didn’t come with the allergy indicators they usually stick in it and I didn’t say anything because I thought the staff knew what they were doing. I got so violently sick after, I stayed up all night and had to call out of work the next day.

I feel bad complaining because the staff are usually so friendly and nice, but this really affected my health. I think people should know that they often make mistakes with the gluten free food, even with specifying an allergy :(

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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