Prior to going to the restaurant, we called to make sure there were policies in place to prevent cross contamination and that they used a separate pot and water to boil gluten free pasta. The manager assured us that they would be careful. When we ordered, we made sure to tell the server that our child had celiac and could not have gluten. When the food was brought, we asked again to make sure. As my daughter ate, she said she felt like the pasta had gluten, but we assured her it was fine. I wish we had trusted her instincts because she was severely sick the next day. I saw that there were positive reviews for this place and maybe this was a bad night, but we can no longer trust this place.
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Average
Lots of options. Pretty decent food. They even have a gluten free cheesecake!
Yes
absolutely the worst experience ive ever had. the food not only came late but came with fries which are NOT gluten free because they are fried with flour-coated items. and the replacement food came late too with the inside of the burger being rather cold. and, despite not having any sort of bun on the burger, i still got contaminated and suffered the consequences. i do not recommend this place at all.
No
The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.
Separate kitchen area. Had the 4 cheese pasta. Very tasty. No problems!
Yes
Gluten free cheesecake was amazing!
The staff was wonderful, very attentive to our multiple allergy issues. Beautiful setting. And don't pass up the cheese cake, perfect for two people.
Had the shepherd's pie, which was delicious and the chocolate Godiva cheesecake which was amazing and rich. All 4 of us shared one piece. The gf items are marked on the menu
Yes
Delicious!! GF notes in menu and staff very attentive to GF needs. Had sweet tamale corn cakes and shepherds pie. The Godiva cheesecake is also amazing, though super rich.
Many options available and the dishes are very tasty! I had the carbonara pasta dish, strawberry martini (made with Titos!), and the Godiva gf cheesecake. Very satisfying meal.
Amazing gf menu, and yes, they even have gf cheesecake!
Only had cheesecake but didn't get sick. Would recommend calling and asking questions
— Very
— Some
— Excellent
I have several allergies including gluten. I am not Coeliac but very sensitive to gluten so this is not a gluten- free kitchen. The waitress was knowledgeable and ensured my burger was prepared separately. She went through all the ingredients and advised accordingly. It was a real treat as I struggled during my holiday with my food allergies.
Anersha
South Africa
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Not many gluten free meal options and only 3 cheesecake options. Definitely not the safest option but very good if you are willing to risk it.
— Not very
— Gluten-free items are marked on the main menu
— Not Much
— Excellent
Glutenized.. sick for days.
Although the waiter confirmed gluten free for my salad, it had to have been cross contaminated
I’ve been coming here frequently the last few months and I can say honestly if you’re super sensitive to gluten or allergic to it, I don’t recommend this location at all. I always make sure to tell my server I have a gluten allergy and it’s always hit or miss whether they take that seriously.
When they do, the food is amazing and they are super accommodating, giving me gluten free rolls instead of the free bread they usually serve and having my food prepared in the allergy section of the kitchen. A manager also took my order and verified with the chefs to make sure nothing would be a problem.
Unfortunately this level of care isn’t guaranteed and recently I’ve been getting really sick from the food, so I had to stop going altogether. It’s not worth the risk! The last time I went my food didn’t come with the allergy indicators they usually stick in it and I didn’t say anything because I thought the staff knew what they were doing. I got so violently sick after, I stayed up all night and had to call out of work the next day.
I feel bad complaining because the staff are usually so friendly and nice, but this really affected my health. I think people should know that they often make mistakes with the gluten free food, even with specifying an allergy :(
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
— Excellent