The Cheesecake Factory

2 recent ratings
$$ โ€ข Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Appetizers, Bread/Buns, Burgers, Cheesecake, Dessert, Pasta

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

4325 Glenwood Avenue
Raleigh, NC 27612

Most Recent Reviews


Gluten Intolerant

Overall Rating

Review


We went for dessert and the food was great. They have three GF, completely flourless cheesecakes: regular, strawberry, and chocolate. The chocolate was better than my boyfriend’s non-GF one! Would come back for a sweet treat again.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 4 months ago read full review

Gluten Sensitive

Overall Rating

Review


So many Vegan and Gluten free burgers ๐Ÿ˜Š๐Ÿ˜‹

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Gluten Sensitive

Overall Rating

Review


Horrible experience. GF pasta had non gluten free pasta pieces in it.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Appetizers
  • Bread/Buns
  • Burgers
  • Cheesecake
  • Dessert
  • Gluten-Free Menu
  • Pasta

Categories

  • Dinner
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Notes


The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.

Photos


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More Reviews


Celiac

Overall Rating

Review


I went here for my birthday with some coworkers. The food was delicious, but I ended up getting sick. I ordered a pasta listed as being gluten-free with modifications and the chocolate flourless cheesecake also listed as gluten-free with modifications. I had read about others getting sick from the cheesecake because of a chocolate powder so I specifically asked not to have this and any other modifications that needed to be made for gluten-free. They seemed confident it was safe. They also noted that my pasta was made gluten-free when they brought it out to me. I'm confident the noodles were gluten-free noodles but are not so confident in the preparation as there were bits of broccoli in my pasta as if they might've cooked the noodles in the vegetable water. This is fine as broccoli is gluten-free but makes me questions cross-contamination steps. I'm not sure which or if both items were what caused me to get sick. I would not recommend for a Celiac as I can't say with any confidence that I think they take the necessary steps for cross-contamination or that the staff is very knowledgeable of what steps need to be made and what gluten is. If you only have an intolerance it is probably fine.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for takeout
  • Good selection of healthy options
Updated 3 years ago read full review

Overall Rating

Review


ate there last night and got so sick! never again...

Celiac friendly?

No

Updated 6 years ago read full review

Celiac

Overall Rating

Review


A variety of dinner options including GF cheesecake(flourless). We had a lemon herb chicken, potatoes, omelets (served all day) Helpful staff.

Updated 6 years ago read full review

Overall Rating

Review


This was a bad experience. The staff had no idea what was gluten free and what was not so they took a guess. (NOT SMART) On the menu 3 or 4 foods were marked as GF but not many marked at all. I got the grilled chicken, green beans and mashed potatoes. Then i got the GF godiva cheesecake. A few minutes later i felt the pain. I do not what know what caused it but i will NEVER go here again. DO NOT GO HERE!!!!!!!

Celiac friendly?

No

Updated 6 years ago read full review

Gluten Intolerant

Overall Rating

Review


Huge portions. Very good gluten free bread

Updated 6 years ago read full review

Celiac

Overall Rating

Review


I ordered gf four cheese pasta and it was delicious! My server completely understood my allergy and the food was perfect. ALSO they have a new option for gf cheesecake!! It's a coffee/chocolate option and was amazing! Highly recommend!!

Updated 6 years ago read full review

Hashimoto's

Overall Rating

Review


We had the corn cakes and lettuce wraps from the guiltless menu as well as a Godiva cheesecake no whip. I had plenty of options to choose from for food. My only complaint is that there is only one cheesecake that is GF and it would be so easy to make more. Just eliminate the crust!

Updated 7 years ago read full review

Overall Rating

Review


Had the bacon cheese burger. It was absolutely delicious and love that the waitstaff actually had a clue about celiac.

Updated 7 years ago read full review

Overall Rating

Review


I had the gluten free Shepards Pie and got instantly sick after dinner. I also got the gluten free cheesecake which was wonderful. I don't know which one got me sick.

Updated 8 years ago read full review

Overall Rating

Review


They have a variety of gluten free options. It is a little frustrating that they only have one gluten free cheesecake.

Updated 8 years ago read full review

Overall Rating

Review


Got the GF sweet corn appetizer and will be going back for chocolate cheesecake. Great service knowledgeable staff.

Updated 8 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


I’ve been coming here frequently the last few months and I can say honestly if you’re super sensitive to gluten or allergic to it, I don’t recommend this location at all. I always make sure to tell my server I have a gluten allergy and it’s always hit or miss whether they take that seriously.

When they do, the food is amazing and they are super accommodating, giving me gluten free rolls instead of the free bread they usually serve and having my food prepared in the allergy section of the kitchen. A manager also took my order and verified with the chefs to make sure nothing would be a problem.

Unfortunately this level of care isn’t guaranteed and recently I’ve been getting really sick from the food, so I had to stop going altogether. It’s not worth the risk! The last time I went my food didn’t come with the allergy indicators they usually stick in it and I didn’t say anything because I thought the staff knew what they were doing. I got so violently sick after, I stayed up all night and had to call out of work the next day.

I feel bad complaining because the staff are usually so friendly and nice, but this really affected my health. I think people should know that they often make mistakes with the gluten free food, even with specifying an allergy :(

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


My daughter who has celiac told the waiter that she had a gluten allergy and would get very sick if he did not put the order in as gluten free. Waited over an hour for our food. The pasta she got looked gluten free but after 3 bites, she said it did not taste good. Within 15 minutes, she was sick in the bathroom. Told the waiter - did not seem to be concerned. Asked him to take the dish off of our bill and that did not seem to concern him either. Overall, do not eat here if you want gluten free food.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


I let the server know I was gluten free - coeliac multiple times so she would get my order right and I confirmed with her again before my meals came out and she still gave me the gluten cheesecake instead of the gluten free one

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

Celiac

Overall Rating

Review


I went here and ordered a gluten free burger and bun. The food came with a gluten bun. I sent it back as I noticed it wasn’t gluten free. I woke up sick as a dog for two days. If you’re sensitive don’t eat here. Even after the gluten free bun change I still got sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


Cheesecake is always safe for me.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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