The Cheesecake Factory

I’ve been so sick all eve/night. I think I was gluttoned.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

They didnt have many choices for me. Im not sure if its because I have celiacs with other allergies or not. They were not very knowledgable on celiacs. They basically told me they had nothing on the menu I could eat and made me a very plain peice of chicken with no seasoning. I have had the gluten free cheesecake and it was safe. Thats because they are pre-made. Im not even sure they make the cheesecakes there.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

I called ahead to inquire about cross-contamination and was told that they'll prepare separately if the waiter is told when we arrive. The waiter was told that I have gluten allergy and needed food to be prepared separately, but my salad came with croutons. Waiter was apologetic for that and obtained a fresh one for me. When I ordered my main dish, which was marked GF, I was told they were out of that particular chicken, so I chose Sheppard's Pie, also marked GF. Taste was okay/average. My girlfriend ordered a glass of wine, which came out with lipstick on the glass that they mentioned was "water spots." They took the glass of wine off of our bill, but these blunders were annoying. I did not have any reaction to my food, so I assume that they prepared my food appropriately. Skipped their gluten-free cheesecake due to prior errors.

Be cautious if you choose to eat here. Ask questions and make sure you check with waiter.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other Characteristics

• Good for takeout
• Offers online ordering

Knowable staff and never gotten suck eating here.

Celiac friendly?

Yes

2 different type of cheesecake!

Celiac friendly?

Yes

I ordered a pasta dish off their gluten free menu. My waiter was awesome. When the food came out there was clearly too different pasta types on my plate. He spotted it before I did. After that the manager personally made my meal to ensure whatever mistake happened didn't happen again. Unfortunately the manager isn't a great chef but I appreciate the second time around I could actually eat my food, two hours after I ordered it. On the bright side the complimentary gluten free chocolate cheesecake was amazing!

Good gf bread so you can finally order like everyone else.

Only had cheesecake but didn't get sick. Would recommend calling and asking questions

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free

I have several allergies including gluten. I am not Coeliac but very sensitive to gluten so this is not a gluten- free kitchen. The waitress was knowledgeable and ensured my burger was prepared separately. She went through all the ingredients and advised accordingly. It was a real treat as I struggled during my holiday with my food allergies.

Anersha South Africa

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Not many gluten free meal options and only 3 cheesecake options. Definitely not the safest option but very good if you are willing to risk it.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Glutenized.. sick for days.

Although the waiter confirmed gluten free for my salad, it had to have been cross contaminated

I’ve been coming here frequently the last few months and I can say honestly if you’re super sensitive to gluten or allergic to it, I don’t recommend this location at all. I always make sure to tell my server I have a gluten allergy and it’s always hit or miss whether they take that seriously.

When they do, the food is amazing and they are super accommodating, giving me gluten free rolls instead of the free bread they usually serve and having my food prepared in the allergy section of the kitchen. A manager also took my order and verified with the chefs to make sure nothing would be a problem.

Unfortunately this level of care isn’t guaranteed and recently I’ve been getting really sick from the food, so I had to stop going altogether. It’s not worth the risk! The last time I went my food didn’t come with the allergy indicators they usually stick in it and I didn’t say anything because I thought the staff knew what they were doing. I got so violently sick after, I stayed up all night and had to call out of work the next day.

I feel bad complaining because the staff are usually so friendly and nice, but this really affected my health. I think people should know that they often make mistakes with the gluten free food, even with specifying an allergy :(

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Dedicated gluten-free fryer
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent