Terrible experience. They did not know what gluten was. I ordered the shepherds pie which they said was gluten free. I reacted almost immediately and did not eat it. I told the server who was fine. A manager came over first and said I was wrong and asked me to describe my symptoms. Two more managers came over and told me I was wrong. It was a terrible experience.
— No gluten-free information on the menu
— Not Much
— Poor
Ask a lot of questions about gf items. A few pasta dishes are marked gf, but it is made in the same water as the regular pasta (meaning it will get contaminated). I asked to have it cooked in separate water, but they could not accommodate.
I wound up getting salmon with broccoli and mashed potatoes, which was pretty good and for sure gf.
They offer ‘GF’ items except when you ask further questions you learn the sauces are not GF. The menu is deceiving. The burgers come with a special sauce which isn’t GF. The sauce in the ‘GF’ Steak Diane is not GF. The fries have a separate fryer but it is right next to the other fryer. Ask lots of questions and don’t assume the ‘GF’ offerings are automatically safe.
No
The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.
Had many options on menu that indicated GF on request. Also have GF buns for burgers. Server needs to check with ordering computer to determine what needed to be eliminated to be GF which is fine as it minimizes some of the human error
Yes
Doesn't have gluten free menu any more
No
Only had cheesecake but didn't get sick. Would recommend calling and asking questions
— Very
— Some
— Excellent
I have several allergies including gluten. I am not Coeliac but very sensitive to gluten so this is not a gluten- free kitchen. The waitress was knowledgeable and ensured my burger was prepared separately. She went through all the ingredients and advised accordingly. It was a real treat as I struggled during my holiday with my food allergies.
Anersha
South Africa
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Not many gluten free meal options and only 3 cheesecake options. Definitely not the safest option but very good if you are willing to risk it.
— Not very
— Gluten-free items are marked on the main menu
— Not Much
— Excellent
Glutenized.. sick for days.
Although the waiter confirmed gluten free for my salad, it had to have been cross contaminated
I’ve been coming here frequently the last few months and I can say honestly if you’re super sensitive to gluten or allergic to it, I don’t recommend this location at all. I always make sure to tell my server I have a gluten allergy and it’s always hit or miss whether they take that seriously.
When they do, the food is amazing and they are super accommodating, giving me gluten free rolls instead of the free bread they usually serve and having my food prepared in the allergy section of the kitchen. A manager also took my order and verified with the chefs to make sure nothing would be a problem.
Unfortunately this level of care isn’t guaranteed and recently I’ve been getting really sick from the food, so I had to stop going altogether. It’s not worth the risk! The last time I went my food didn’t come with the allergy indicators they usually stick in it and I didn’t say anything because I thought the staff knew what they were doing. I got so violently sick after, I stayed up all night and had to call out of work the next day.
I feel bad complaining because the staff are usually so friendly and nice, but this really affected my health. I think people should know that they often make mistakes with the gluten free food, even with specifying an allergy :(
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
— Excellent