The staff was great. And everything I received was gf! Even the cheesecake on the gf menu.
Yes
Last time I went they were so uneducated (even the chef who came out and thought rice was "made of wheat") it was scary. They keep saying they are coming out with a GF menu but it hasn't happened so I haven't been back. One of the cheesecakes (Godiva) is naturally GF though.
No
Definitely has cross contamination! Ate off of the "gluten free menu" and got horribly sick immediately after. Bummed.
The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.
I was shocked to find a big chain like The Cheesecake Factory fail GF 101. They do not have a dedicated fryer and yet consistently list French fries on their new gluten free menu - seriously? Such a simple mistake does not lend any confidence that this restaurant understands what being gluten free means or how gluten free food needs to be prepared. Too bad.
Only had cheesecake but didn't get sick. Would recommend calling and asking questions
— Very
— Some
— Excellent
I have several allergies including gluten. I am not Coeliac but very sensitive to gluten so this is not a gluten- free kitchen. The waitress was knowledgeable and ensured my burger was prepared separately. She went through all the ingredients and advised accordingly. It was a real treat as I struggled during my holiday with my food allergies.
Anersha
South Africa
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Not many gluten free meal options and only 3 cheesecake options. Definitely not the safest option but very good if you are willing to risk it.
— Not very
— Gluten-free items are marked on the main menu
— Not Much
— Excellent
Glutenized.. sick for days.
Although the waiter confirmed gluten free for my salad, it had to have been cross contaminated
I’ve been coming here frequently the last few months and I can say honestly if you’re super sensitive to gluten or allergic to it, I don’t recommend this location at all. I always make sure to tell my server I have a gluten allergy and it’s always hit or miss whether they take that seriously.
When they do, the food is amazing and they are super accommodating, giving me gluten free rolls instead of the free bread they usually serve and having my food prepared in the allergy section of the kitchen. A manager also took my order and verified with the chefs to make sure nothing would be a problem.
Unfortunately this level of care isn’t guaranteed and recently I’ve been getting really sick from the food, so I had to stop going altogether. It’s not worth the risk! The last time I went my food didn’t come with the allergy indicators they usually stick in it and I didn’t say anything because I thought the staff knew what they were doing. I got so violently sick after, I stayed up all night and had to call out of work the next day.
I feel bad complaining because the staff are usually so friendly and nice, but this really affected my health. I think people should know that they often make mistakes with the gluten free food, even with specifying an allergy :(
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
— Excellent