Went on 12/26/2022. Made sure we told the waiter we were all GF for allergy. The pasta came out with a spaghetti noodle. We pointed it out. No manager came by. No apology sent over. They did take that dish off the bill. All of us still were worried we may have issues. Also never get the fries there. They are not safe. We probably won't be going back.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
— Average
I was told the steak medallions could be made gluten free, though was sick afterward. Leaving 2 stars since the Godiva cheesecake was pretty good.
— Not at all
— Not Much
— Good
We have eaten here a few times with no issues afterwards. Tonight I learned they have a dedicated fryer and gf buns. Staff was knowledgeable about celiac. And not to mention the Godiva cheesecake is heavenly.
Yes
The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.
Very limited options for such a big menu. GF bun is dry and not good flavor so would recommend going without the bun. Giving 2 stars because the GF cheesecake is still delicious
I was sick just after eating. Ruined my evening out! Not going back. PS food tasted awesome! So not worth getting sick Though!
No
I went to the Ridgedale Mall location, and staff seemed to be knowledgeable about gf menu options. However, within two hours I was sick after having a “gf” shrimp and pasta. I was too sick to even attempt to eat my maybe gf Godiva chocolate cheesecake....On the bright side, at least my meal was tasty for the few hours it was with me.
No
Are here many times with no problems. Gluten Free Godiva Cheesecake!!!!
Was assured my meal was Celiac friendly after explaining many times to our waitress. Got a cheeseburger with gf bun and gf fries. Was sick within 15 minutes, full blown glutened. They obviously do not take Celiac or GF seriously. Ruined 2 days of my trip. Stay far away!!
No
Only had cheesecake but didn't get sick. Would recommend calling and asking questions
— Very
— Some
— Excellent
I have several allergies including gluten. I am not Coeliac but very sensitive to gluten so this is not a gluten- free kitchen. The waitress was knowledgeable and ensured my burger was prepared separately. She went through all the ingredients and advised accordingly. It was a real treat as I struggled during my holiday with my food allergies.
Anersha
South Africa
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Not many gluten free meal options and only 3 cheesecake options. Definitely not the safest option but very good if you are willing to risk it.
— Not very
— Gluten-free items are marked on the main menu
— Not Much
— Excellent
Glutenized.. sick for days.
Although the waiter confirmed gluten free for my salad, it had to have been cross contaminated
I’ve been coming here frequently the last few months and I can say honestly if you’re super sensitive to gluten or allergic to it, I don’t recommend this location at all. I always make sure to tell my server I have a gluten allergy and it’s always hit or miss whether they take that seriously.
When they do, the food is amazing and they are super accommodating, giving me gluten free rolls instead of the free bread they usually serve and having my food prepared in the allergy section of the kitchen. A manager also took my order and verified with the chefs to make sure nothing would be a problem.
Unfortunately this level of care isn’t guaranteed and recently I’ve been getting really sick from the food, so I had to stop going altogether. It’s not worth the risk! The last time I went my food didn’t come with the allergy indicators they usually stick in it and I didn’t say anything because I thought the staff knew what they were doing. I got so violently sick after, I stayed up all night and had to call out of work the next day.
I feel bad complaining because the staff are usually so friendly and nice, but this really affected my health. I think people should know that they often make mistakes with the gluten free food, even with specifying an allergy :(
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
— Excellent