The Cheesecake Factory

2 recent ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Appetizers, Bread/Buns, Burgers, Cheesecake, Dessert, Pasta

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

8701 Keystone Crossing
Indianapolis, IN 46240

Most Recent Reviews


Hashimoto's

Overall Rating

Review


Decent gluten-free options. I got the Americana burger with a gluten free bun. I imagine there’s a lot of cross-contamination, but for gluten sensitive folks, it should be okay. The gluten-free chocolate cheesecake is AMAZING!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 8 months ago read full review

Symptomatic Celiac

Overall Rating

Review


I got only gluten free labeled items and told them about my allergy but felt immediately sick after. Definitely do not recommend for celiacs.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

Updated 11 months ago read full review

Celiac

Overall Rating

Review


Shepard's Pie. Very good.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Appetizers
  • Bread/Buns
  • Burgers
  • Cheesecake
  • Dessert
  • Gluten-Free Menu
  • Pasta

Categories

  • Delivery
  • Dinner
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Outdoor Seating
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Notes


The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.

Photos


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More Reviews


Celiac

Overall Rating

Review


Originally I thought I was going to the Cheesecake Factory in Greenwood. They seem to have a higher celiac friendly percentage. Sadly this one does not. I was pleasantly surprised that the menu had so many options. I had shrimp with pasta. It was good. I did not get terribly sick from it, but I did have some tummy trouble later in the day (ate there for lunch). I feel like they would like to be celiac friendly, they may just not understand exactly HOW to do it. I do think they took extra precautions with my good.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for breakfast/brunch
  • Good for dairy-free
  • Good for kids
  • Good for lunch
Updated 3 years ago read full review

Overall Rating

Review


The options are great, but it’s simply not a safe place for celiacs. If you’re just avoiding gluten and don’t have to be strict, then go for it, but our waitress assured us that it was not safe for celiacs.

Celiac friendly?

No

Updated 3 years ago read full review

Symptomatic Celiac

Overall Rating

Review


The staff seemed knowledgeable and were able to answer my questions about separate prep areas and safe handling of allergies. Unfortunately there was a non GF noodle mixed in with my GF pasta, which I did not find until the end. Not sure how it happened. The manager was very concerned and helpful with the situation, but the damage was done and I was sick for days after. Celiac diners beware.

Celiac friendly?

No

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Really? I find it hard to believe anyone had a decent experience at the fashion mall Indianapolis location. When discussion gf needs due to celiac, the waitress told me there was absolutely nothing I could eat there safely. I was a bit embarrassed since I was with a group so I just asked for some type of fruit in a bowl. She returned to tell me they weren't comfortable serving me as "there was flour all over back there". I was mortified, felt like they were saying "my kind weren't welcome there". I wanted to crawl out. Not to mention that was another gift card I had to give away.

Celiac friendly?

No

Updated 6 years ago read full review

Overall Rating

Review


We ate here this weekend, I have gluten and MSG allergies. Waitress was very knowledgeable on both and made sure I felt safe eating.

Updated 6 years ago read full review

Overall Rating

Review


Gluten free bun tastes great! Fluffy :) fries were good too. Lots of other GF options.

Updated 7 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


Only had cheesecake but didn't get sick. Would recommend calling and asking questions

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Gluten Sensitive

Overall Rating

Review


I have several allergies including gluten. I am not Coeliac but very sensitive to gluten so this is not a gluten- free kitchen. The waitress was knowledgeable and ensured my burger was prepared separately. She went through all the ingredients and advised accordingly. It was a real treat as I struggled during my holiday with my food allergies.

Anersha South Africa

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Not many gluten free meal options and only 3 cheesecake options. Definitely not the safest option but very good if you are willing to risk it.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Glutenized.. sick for days.

Although the waiter confirmed gluten free for my salad, it had to have been cross contaminated

Symptomatic Celiac

Overall Rating

Review


I’ve been coming here frequently the last few months and I can say honestly if you’re super sensitive to gluten or allergic to it, I don’t recommend this location at all. I always make sure to tell my server I have a gluten allergy and it’s always hit or miss whether they take that seriously.

When they do, the food is amazing and they are super accommodating, giving me gluten free rolls instead of the free bread they usually serve and having my food prepared in the allergy section of the kitchen. A manager also took my order and verified with the chefs to make sure nothing would be a problem.

Unfortunately this level of care isn’t guaranteed and recently I’ve been getting really sick from the food, so I had to stop going altogether. It’s not worth the risk! The last time I went my food didn’t come with the allergy indicators they usually stick in it and I didn’t say anything because I thought the staff knew what they were doing. I got so violently sick after, I stayed up all night and had to call out of work the next day.

I feel bad complaining because the staff are usually so friendly and nice, but this really affected my health. I think people should know that they often make mistakes with the gluten free food, even with specifying an allergy :(

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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