The Cheesecake Factory

I have severe Celiac and this location has never made me sick. I almost always get the 4 cheese pasta and love it! Sadly, they don’t have many cheesecake options and they don’t carry the coffee cheesecake anymore. If you like chocolate, the Godiva one is GF though VERY rich.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for soy-free
• Good for takeout
• Offers online ordering
• Offers outdoor seating
• Reservations recommended

My team at work decided to eat here, so I had to try and find something safe to eat. I ordered the filet mignon with no seasoning and a side salad. It was good enough, but kind of pricey. I probably wouldn't have ordered it if the company wasn't paying for it, but I didn't get sick which was a nice surprise.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Average

I called to see if they have gluten free options and they said they didn’t. So I didn’t even go in

Is there a gluten-free menu?

— No gluten-free information on the menu

I ordered their only GF salad & GF cheesecake. I’m uncertain which made me sick. But I’m sooooo sick. I don’t know if it is full blown gluten yet or just cross-contamination….but it feels like I ate gluten.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

I just got cheesecake from here. They only one that is GF is the Godiva chocolate cheesecake. It was delicious! They are all kept in the same spot so I was a little worried, but they changed their gloves and used a different knife to get it out for me. I didn’t get sick, but know it’s quite risky!

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Out of the few gluten free options, almost everything here is cross contaminated. I ended up ordering salmon. I couldn’t get cheesecake though because the cheesecake is all in the same case and when I asked for a slice out of a new one, they said the others were all frozen. Not a good experience!

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

The food was excellent. Many GF options. The GF cheesecake was awesome!

Celiac friendly?

Yes

DO NOT GET THE FRIES!!!! I had them and I have never felt more sick!

Celiac friendly?

No

I had a really good experience here, but unlike other reviewers, I didn't get pasta. My burger, vegetables, and cheesecake were all made with care. Perhaps avoiding pasta is the key?

Regular pasta in with gluten free pasta! Terrible. Managers response was poor.

Celiac friendly?

No

Third time is usually the charm... not this time! We love Cheesecake Factory but they always mess up on the order and regular noodles get mixed in with gluten free noodles. Not gluten friendly at all. Don't go! My wife has left sick every time.

Had a reservation, let them know that one of our party was celiac. ... and still got very sick... never again! !! Write this worthless business off for good..... they SUCK.......

Celiac friendly?

No

The food was great. Staff was knowledgeable and I didn't get sick! I've been back a couple times now.

Celiac friendly?

Yes

good food but it made me sick. definitely some contamination issues here.

Celiac friendly?

No

I’ve been coming here frequently the last few months and I can say honestly if you’re super sensitive to gluten or allergic to it, I don’t recommend this location at all. I always make sure to tell my server I have a gluten allergy and it’s always hit or miss whether they take that seriously.

When they do, the food is amazing and they are super accommodating, giving me gluten free rolls instead of the free bread they usually serve and having my food prepared in the allergy section of the kitchen. A manager also took my order and verified with the chefs to make sure nothing would be a problem.

Unfortunately this level of care isn’t guaranteed and recently I’ve been getting really sick from the food, so I had to stop going altogether. It’s not worth the risk! The last time I went my food didn’t come with the allergy indicators they usually stick in it and I didn’t say anything because I thought the staff knew what they were doing. I got so violently sick after, I stayed up all night and had to call out of work the next day.

I feel bad complaining because the staff are usually so friendly and nice, but this really affected my health. I think people should know that they often make mistakes with the gluten free food, even with specifying an allergy :(

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Dedicated gluten-free fryer
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

My daughter who has celiac told the waiter that she had a gluten allergy and would get very sick if he did not put the order in as gluten free. Waited over an hour for our food. The pasta she got looked gluten free but after 3 bites, she said it did not taste good. Within 15 minutes, she was sick in the bathroom. Told the waiter - did not seem to be concerned. Asked him to take the dish off of our bill and that did not seem to concern him either. Overall, do not eat here if you want gluten free food.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

I let the server know I was gluten free - coeliac multiple times so she would get my order right and I confirmed with her again before my meals came out and she still gave me the gluten cheesecake instead of the gluten free one

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

I went here and ordered a gluten free burger and bun. The food came with a gluten bun. I sent it back as I noticed it wasn’t gluten free. I woke up sick as a dog for two days. If you’re sensitive don’t eat here. Even after the gluten free bun change I still got sick.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Cheesecake is always safe for me.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent