Service was great, I got a to go order of the Margarita chicken, it wasn’t until I was half way into the chicken I realized it appeared to have been put onto a bead of rice and taken off and put into my to go container therefore being cross contaminated. So even though I had expressed I had a “gluten allergy” (way faster to explain than celiac), the kitchen staff didn’t seem to understand how sensitive that much of a cross contamination can be. I did get sick, and it appears only due to a slight contamination I didn’t get destroyed, but still enough to be noticeably glutened.
No
Everything is Frye’s in common fryer. Little scary
Server was nice, she didnt have a good understanding of gluten, but she wrote everything down and said she'd make sure it was right in the system. The place was dirty, service was slow and the food was not worth the money paid. Got the chicken fajitas, chicken was cold and corn tortillas were so tough I could barely pull apart to eat them. Reminded us of why we dont eat here.
Fajitas were great!
EDIT: I returned, ordered the salmon and street corn this time, and it was much better than the meat.
The allergen information can be found on the tablets. My celiac partner and I had no issue eating here after we informed the serves of our allergies. Food was not bad.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
They have a good gluten free menu All the burgers are considered gf IF they don't have a bun. I ordered French fries, which are not fried in a dedicated fryer, however, I'm just sensitive to gluten. I ordered a mushroom Swiss burger that was very good. They didn't have any gluten free alcohol, but that wasn't a deal breaker for me.
— Somewhat
— Separate gluten-free menu
— Some
— Excellent
Chili’s online menu lists their gluten free options but the options are mostly burgers without buns…
— Somewhat
— Not Much
— Average
I'm a newly diagnosed celiac, and this was my first time eating out. I selected Chili's because it has a gluten free menu available online. I was pleasantly surprised at how much they offered. They also clearly indicated which items were cooked on surfaces where food could come into contact with gluten, and they even included which salad dressings were gluten free. We sat at the bar. When I asked the bar tender if their margaritas were gluten free, he knew what I was talking about. He didn't know for sure but thought the sweet and sour mix might have gluten. He was very patient as I figured out my order, and made a note for the cook to be careful. I felt safe eating the ribs, but it's so early in my diagnosis, I'm not sure if I would have symptoms if cross contaminated. The only reason I gave it a 4 is because they don't provide information on their drinks.
Update January 2022: I ordered take out steak with mashed potatoes and broccoli. No symptoms! And I have become extremely sensitive to gluten and know when I've been glutened. Also, heard back from corporate, and their presidente margaritas are gluten free! I'll be checking those out soon and will update if my experience says otherwise.
Update September 2022: I have eaten here at least 7-8 times now and have had a positive experience every time, including several times with takeout. I generally get the ribs or steak with mashed potatoes and broccoli or a salad. Still never been glutened.
— Somewhat
— Separate gluten-free menu
— Some
— Good
So I have Lupus and I’ve developed a new problem… Gluten! I didn’t have time to cook yesterday so we tried Chili’s. I looked up the GF menu. Easy and printable! I ordered the Guiltless Margarita Chicken with a side salad, Citrus Balsamic Vinaigrette. So good! I did eat some chips (I couldn’t help myself) which probably explains why my skin is all itchy today. I give Chili’s a 👍🏻
— Separate gluten-free menu
— Most/All
— Good