Waitress was very rude and unhelpful. I ended up paying for my drinks And leaving because I didn’t trust a thing that came out of this kitchen. Basically everything is either contaminated or she was too lazy to check.
— Not at all
— No gluten-free information on the menu
— Not Much/None
Told the waitress I had celiac and she took great care of me. My dinner was awesome. I ordered off their gluten free menu. Great experience.
The staff seemed to know nothing about gluten free. I was told “there may be information on the tabletop computer”. There was an allergy spreadsheet on the tabletop computer, but it took patience and determination to confirm which menu items may be safe to order. Upon ordering fajitas, the waitress reminded me she knew nothing about gluten, so I explained and asked her to please provide corn tortillas and not flour ones. I received flour tortillas with the fajitas, and had to send them back. Though very sensitive, I’m fortunately still not reacting after two hours. However, I won’t likely eat here again due to unnecessary risk. If I didn’t have two young children with me who insisted on Chili’s today, I would have left before eating this time.
They have their gluten free menu programmed on the device on the table. My waitress was very knowledgable and helpful. I got chicken tacos with corn tortillas and I did not have a reaction. I am very sensitive to gluten so I feel safe to return there in the future!
Yes
EDIT: I returned, ordered the salmon and street corn this time, and it was much better than the meat.
The allergen information can be found on the tablets. My celiac partner and I had no issue eating here after we informed the serves of our allergies. Food was not bad.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
They have a good gluten free menu All the burgers are considered gf IF they don't have a bun. I ordered French fries, which are not fried in a dedicated fryer, however, I'm just sensitive to gluten. I ordered a mushroom Swiss burger that was very good. They didn't have any gluten free alcohol, but that wasn't a deal breaker for me.
— Somewhat
— Separate gluten-free menu
— Some
— Excellent
Chili’s online menu lists their gluten free options but the options are mostly burgers without buns…
— Somewhat
— Not Much
— Average
I'm a newly diagnosed celiac, and this was my first time eating out. I selected Chili's because it has a gluten free menu available online. I was pleasantly surprised at how much they offered. They also clearly indicated which items were cooked on surfaces where food could come into contact with gluten, and they even included which salad dressings were gluten free. We sat at the bar. When I asked the bar tender if their margaritas were gluten free, he knew what I was talking about. He didn't know for sure but thought the sweet and sour mix might have gluten. He was very patient as I figured out my order, and made a note for the cook to be careful. I felt safe eating the ribs, but it's so early in my diagnosis, I'm not sure if I would have symptoms if cross contaminated. The only reason I gave it a 4 is because they don't provide information on their drinks.
Update January 2022: I ordered take out steak with mashed potatoes and broccoli. No symptoms! And I have become extremely sensitive to gluten and know when I've been glutened. Also, heard back from corporate, and their presidente margaritas are gluten free! I'll be checking those out soon and will update if my experience says otherwise.
Update September 2022: I have eaten here at least 7-8 times now and have had a positive experience every time, including several times with takeout. I generally get the ribs or steak with mashed potatoes and broccoli or a salad. Still never been glutened.
— Somewhat
— Separate gluten-free menu
— Some
— Good
So I have Lupus and I’ve developed a new problem… Gluten! I didn’t have time to cook yesterday so we tried Chili’s. I looked up the GF menu. Easy and printable! I ordered the Guiltless Margarita Chicken with a side salad, Citrus Balsamic Vinaigrette. So good! I did eat some chips (I couldn’t help myself) which probably explains why my skin is all itchy today. I give Chili’s a 👍🏻
— Separate gluten-free menu
— Most/All
— Good