Our family of 7 enjoyed a meal here, including 3 of us with celiac. We looked at the menu online ahead of time and wrote down everyone’s choices. We saved the celiacs’ meals for the end of the order. When I asked the staff to take precautions they replaced all of the serving utensils and changed gloves. We appreciated their efforts and the food was delicious, albeit very spicy.
— Somewhat
— Most/All
— Good
I told them I've got gluten intolerance, & the dude said "Got it" & swung right into a routine of replacing all the scoops & tongs with clean ones, washing his hands/arms, & putting on fresh gloves (Not as fool-proof as changing out the tubs, but I know that's not always an option). He even removed the top container that his old glove had previously touched, to give me one further down. He said that one of his relatives has celiac disease, so that's why he was so mindful. :)
I'm doing fine (high-severity intolerance), though I also took a gluten-digestive pill to be on the safe side. I ordered crunchy barbacoa tacos with rice, beans, & cheese (I let him know that he didn't have to change the scoops that I wouldn't be using.) I did have to ask for a little more cheese on one, but otherwise the portions were fine without prompting (many Chipotle locations might skimp & need a little ask for a tad more without ordering "extra"). It was yummy, though a little spicier than most others. I appreciate that he took the time to drain the beans so my taco shells wouldn't get mushy. :)
The rest of my family got salads & bowls, & they all enjoyed their meals too. The queso was also a little spicier than usual, but still delicious.
— Somewhat
— Some
— Excellent
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
I asked the front manager if I could get stuff from the back and she was passive aggressive the whole time about serving me. Eventually I told her I was okay not to get anything and she was verbally relieved. It was very upsetting and overwhelming going there. It made me feel like a huge inconvenience.
— Not at all
— Not Much/None
— Poor
all offerings seem to be gluten free. I can always eat here safely.
They were so good with us! We asked them to change their gloves which they did. Felt very comfortable here!
— Very
— Most/All
— Excellent
Amazing! Everything on the menu is GF with the exception of their flour tortillas. You can check out their allergen list at chipotle.com > allergens. My bowl was incredible!
— Very
— Most/All
— Excellent
I came at a busy time but ended up not getting sick. The rice was insanely salty though, I had a hard time finishing my meal. I actually felt the crunch of salt. It seemed like someone spilled salt into it.
— Somewhat
— Some
— Below Average