Chipotle
$ • Quick Service Restaurant
Most Recent Reviews
Overall Rating
Review
I appreciate the company's dedication to allergy friendly choices. The carry through at individual locations, however, is hit and miss. At this restaurant I have had some very conscientious setvrrs and some not. They will change gloves when I ask them to, saying I need gluten free, but half the time the server will turn around and set his or her gloved hands back on top of the tortillas as they ask for my order. I also notice that serving spoons for rice and beans often touch the tortillas of previous customers, so the gloves don't prevent cross contamination. I avoid the lettuce and cheese as that is handled with gloved hands and thus likely cross contaminated with the gluten from previous orders, though I have occasionally had a server offer to get me lettuce from a fresh bin under the counter, which I appreciated. Overall, I still choose to eat at Chipoltle about once every couple months, I am okay about 75% of the time, but I do get sick from gluten there sometimes. I consider it a gamble and I plan to eat there only when I know I can afford the recovery time if I get glutened.
Celiac friendly?
Yes
Overall Rating
Review
This location does not know what gluten free is and they are not trained to change out their gloves when handling your food.
Notes
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Photos
Reviews of this Chain
Overall Rating
Review
I asked the front manager if I could get stuff from the back and she was passive aggressive the whole time about serving me. Eventually I told her I was okay not to get anything and she was verbally relieved. It was very upsetting and overwhelming going there. It made me feel like a huge inconvenience.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not at all
Quality & Quantity
How much of the menu is available gluten-free?
— Not Much/None
How would you rate the taste and quality of the gluten-free food you tried?
— Poor
Overall Rating
Review
all offerings seem to be gluten free. I can always eat here safely.
Other
Other Characteristics
- Good for keto
Overall Rating
Review
They were so good with us! We asked them to change their gloves which they did. Felt very comfortable here!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Overall Rating
Review
Amazing! Everything on the menu is GF with the exception of their flour tortillas. You can check out their allergen list at chipotle.com > allergens. My bowl was incredible!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for soy-free
Overall Rating
Review
I came at a busy time but ended up not getting sick. The rice was insanely salty though, I had a hard time finishing my meal. I actually felt the crunch of salt. It seemed like someone spilled salt into it.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Below Average
