I’d read lots about these outlets bring relatively friendly for allergies given it’s a fast food outlet so I thought I’d give it a go and was pleasantly surprised! As soon as I mentioned I was coeliac and couldn’t have any gluten the team member washed hands, changed gloves and managed my order all the way fish the line. It was well priced and delicious I really enjoyed it for a quick grab and go option! Especially in the Chinatown area where you couldn’t really read much of the packaging in delis, order safely from restaurants and otherwise everything else seems to be bakeries!
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
I told the woman making my food that I had celiac and she INSTANTLY offered to wash her hands and change her gloves without my needing to ask and then only used new/untouched ingredients to further avoid cross contamination. This location and its workers go ABOVE AND BEYOND!!! 10/10
— Very
— Most/All
— Excellent
Yes
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
The food can easily be gluten free and we enjoyed our meal but the staff was not well educated so I had to train them on how to handle the food. They make everything in front of you so it's easy to do.
I asked the front manager if I could get stuff from the back and she was passive aggressive the whole time about serving me. Eventually I told her I was okay not to get anything and she was verbally relieved. It was very upsetting and overwhelming going there. It made me feel like a huge inconvenience.
— Not at all
— Not Much/None
— Poor
all offerings seem to be gluten free. I can always eat here safely.
They were so good with us! We asked them to change their gloves which they did. Felt very comfortable here!
— Very
— Most/All
— Excellent
Amazing! Everything on the menu is GF with the exception of their flour tortillas. You can check out their allergen list at chipotle.com > allergens. My bowl was incredible!
— Very
— Most/All
— Excellent
I came at a busy time but ended up not getting sick. The rice was insanely salty though, I had a hard time finishing my meal. I actually felt the crunch of salt. It seemed like someone spilled salt into it.
— Somewhat
— Some
— Below Average