😭🥰 I just had the best experience here! I felt a little anxious as it was the peak of lunch time, but the line was incredible! They took out the utensils, cleaned the bar, and were gracious. The food it delicious! I made sure to tell the manager how great her staff was. I’ll be back.
— Very
— Most/All
— Excellent
When we told the we had Celiac the immediately removed spoons from items we wanted, removed gloves and wiped down the counter. This was during the busy lunch hour. We feel safe and welcomed coming here.
— Somewhat
— Most/All
— Excellent
As soon as I said I had celiac, the server asked me what I wanted in my bowl. She then pulled out all the spoons from those items, took her gloves off, washed her hands, put on new gloves, and got clean spoons. They even got a new container of lettuce so that I could have some. It's always possible that there could be cross contamination from spoons touching tortillas from previous customers, but they did everything possible to make my visit safe. Update: Unfortunately, I think my food was cross contaminated despite their efforts. When they put rice on the tortillas before me, they would tap the rice off and touch the tortilla with the spoon. It just may not be possible to eat here anymore
— Somewhat
— Most/All
— Good
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
My son with celiac got cross contaminated here.
No
New management is amazing. They remove all ladles and switch them out. They also train their new employees correctly. Will eat here again!!!
Yes
Great service. All employees have knowledge of the precautions in dealing with my order and they don't make it seem like a hassle. Only got since once,.and that's when i placed an online pick-up order.
Yes
I've gotten sick here.
No
Great service, they used different spoons and food for gf customers. They're better than the service in L.A.
Love Chipotle! They were accommodating and friendly when I told them I am gf. Changed gloves and serving utensils for me. This is the only restaurant I haven't gotten sick at since my dx.
I asked the front manager if I could get stuff from the back and she was passive aggressive the whole time about serving me. Eventually I told her I was okay not to get anything and she was verbally relieved. It was very upsetting and overwhelming going there. It made me feel like a huge inconvenience.
— Not at all
— Not Much/None
— Poor
all offerings seem to be gluten free. I can always eat here safely.
They were so good with us! We asked them to change their gloves which they did. Felt very comfortable here!
— Very
— Most/All
— Excellent
Amazing! Everything on the menu is GF with the exception of their flour tortillas. You can check out their allergen list at chipotle.com > allergens. My bowl was incredible!
— Very
— Most/All
— Excellent
I came at a busy time but ended up not getting sick. The rice was insanely salty though, I had a hard time finishing my meal. I actually felt the crunch of salt. It seemed like someone spilled salt into it.
— Somewhat
— Some
— Below Average