Stopped at Chipotle for a salad and some chips. Informed staffing up front that I was a celiac. Employee was great as he washed his hands, changed his gloves and pulled my lettuce from the fresh stuff in back to avoid cross contamination so I thought everything was going to be safe. About 4 hours later, I realized I got glutened. Although the employee took every precaution in preparing my food, the preparation of the food was not carefully done and cross contamination was present. I loved Chipotle but I will not eat here again. Bummer.
— Not at all
— Not Much
— Average
I was super surprised on how they took it seriously. I said to the girl working I have Celiacs and she immediately changed gloves washed her hands and didn’t let anyone else touch my order, I also ordered food for my non celiac husband and they bagged mine separately. 10/10 would go back
Yes
I just said the word gluten allergy and the guy working immediately moved a coworker over to continue taking orders while he took off his gloves, scrubbed his hands and put new gloves on to make our child's build your own. We do bring our own cheese to cut down on possible cross contamination but it was so awesome to not be questioned or made to feel like we were slowing things down, especially for how busy they were. We always feel great going to chipotle!!
Yes
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
They have options . I am allergic to citric acid also and got really sick .
Have Celiac's Disease and this is one of the few places where I have zero symptoms!
Yes
My daughter has celiac disease and cannot tolerate gluten. We eat here all the time and never a problem, as long as I'm careful and be sure to clarify to the server to use corn tortillas (and watch them - one other Chipotle still used a flour tortilla after I specifically said corn for gluten-free). She gets the kids cheese quesadilla kids meal with white rice and black beans. Loves the chips and mild salsa. She's also had a burrito bowl with chicken and carnitas. No problems.
Yes
Yes
My favorite chipotle! If I order on the app, I label my meal as “name + gluten allergy”. The staff always changes their gloves before handling my bowl. I’ve never gotten sick!
— Very
— Some
— Excellent
We asked to eat Gluten Free. The person in charge along with line workers changed gloves, wiped surfaces, got out new serving utensils, got all fresh food needed for our orders and made our bowls. We appreciated their thoroughness and concern.
— Very
— Excellent
Yay for the Westview Chipotle in Frederick! I told the woman behind the counter that I have Celiac's and she immediately changed her gloves and personally handled my order thru the entire serving line.
I should have waited a few hours before giving my review. Even though the woman who served me did her best, there was still cross contamination. A couple hours later I had bloating and was running for a bathroom. Sorry but Chipotle is not Celiac Friendly.
— Not very
— No gluten-free information on the menu
— Not Much
Let me start off by saying, WOW. Never have I ever felt co fident in ordering from a non dedicated place before but they employees were EXTREMELY knowledgeable. I asked what they are gf procedures are and right away the nice employe wiped off the counter and without me having to ask he got all the ingredients fresh from the back with clean gloves and a new bowl. He was super nice and friendly, I will 100% be back here again. Seriously this is the place to go if your in the area.
— Very
— Most/All
— Excellent
I have eaten at several places of this establishment and they have always changed their gloves and utensils if you ask them to get your stuff from a fresh bin they will never had a problem at any of them but make sure you let them know.
— Very
— Most/All
— Excellent