Chipotle

I have had good experiences at a different Chipotle restaurant, with regard to their gluten free protocol. At the other restaurant, the employee who was making my food would wash their hands and change gloves, then take charge of my food the whole way across the food line.

Tonight, when I asked if the burrito bowl was gluten free, the employee, who had been handling a flour tortilla, placed his hand in the salad bowls on the top of the stack. He then walked over to another employee and asked if they were GF. She said that yes, they are; that it's only the flour tortillas that have gluten. I mentioned that he had his hands in the salad bowls, so she walked off and got a fresh one. He changed his gloves then, and worked on my food.

My husband also eats GF, but is not as sensitive as I am to gluten, and told me that between my GF food and his own food, the employee had been handling flour tortillas.

Meanwhile, the first employee had passed my food off to the next employee down the line, instead of walking it all the way through. That employee was handling flour tortillas, and looked about to put his hands in my salad bowl. The employee who had gotten me the fresh salad bowl saw that, and intercepted my food and put on fresh gloves and finished it for me.

As I said before, I have had much better experiences at other Chipotle locations. The employees at this location did not seem to understand their protocol for handling food to keep it gluten free, and seemed unconcerned about the issue. Fortunately there was one helpful employee who was attentive enough to keep my food safe.

Watch them carefully if you eat here.

Very good - server immediately washed her hands and changed her gloves and notified all workers that they could not touch our sons meal as it was a gluten free mandatory meal.

I asked the front manager if I could get stuff from the back and she was passive aggressive the whole time about serving me. Eventually I told her I was okay not to get anything and she was verbally relieved. It was very upsetting and overwhelming going there. It made me feel like a huge inconvenience.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

all offerings seem to be gluten free. I can always eat here safely.

Other Characteristics

• Good for keto

They were so good with us! We asked them to change their gloves which they did. Felt very comfortable here!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Amazing! Everything on the menu is GF with the exception of their flour tortillas. You can check out their allergen list at chipotle.com > allergens. My bowl was incredible!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for soy-free

I came at a busy time but ended up not getting sick. The rice was insanely salty though, I had a hard time finishing my meal. I actually felt the crunch of salt. It seemed like someone spilled salt into it.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average