I used to eat here all the time, but the staff now seem less aware of celiac and how to avoid cross contamination and are unfamiliar with methods used before. After hearing repeated disclaimers and caveats, I opted to go a dedicated facility up the street.
Have been to this location many times and the staff have been great about changing gloves with no fuss and a smile and properly handling gf food. The large size of its counter allows for safer handling of gf food as it goes down the line avoiding cross contamination. I can't say the same for several smaller locations I have visited in the U.S. where I would not take a chance with the food. This location is really well run (overall and pertaining to gf) and the food is fresh and tasty.
Yes
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
So fresh, good and easy, healthy options. Yum
Didn't ask staff about gluten, I had looked menu up online first. Great food, looks like limited but not impossible chance of cross contamination.
Yes
I didn't read the note about everything but the flour tortillas being gluten-free before visiting. Tasty, and their menu is somewhat self-explanatory, but I wasn't impressed by the staff having no idea what gluten is.
I asked the front manager if I could get stuff from the back and she was passive aggressive the whole time about serving me. Eventually I told her I was okay not to get anything and she was verbally relieved. It was very upsetting and overwhelming going there. It made me feel like a huge inconvenience.
— Not at all
— Not Much/None
— Poor
all offerings seem to be gluten free. I can always eat here safely.
They were so good with us! We asked them to change their gloves which they did. Felt very comfortable here!
— Very
— Most/All
— Excellent
Amazing! Everything on the menu is GF with the exception of their flour tortillas. You can check out their allergen list at chipotle.com > allergens. My bowl was incredible!
— Very
— Most/All
— Excellent
I came at a busy time but ended up not getting sick. The rice was insanely salty though, I had a hard time finishing my meal. I actually felt the crunch of salt. It seemed like someone spilled salt into it.
— Somewhat
— Some
— Below Average