I want to preface this by saying I LOVE Cooper’s Hawk, I’ve had a wine membership for years and have never once (until now) had a problem eating at any of the 3 locations I’ve been to. They’ve always been very knowledgeable and accommodating. I always tell my server I have celiac disease when I order, even with the gluten free menu because I have significant symptoms, and they’ve always been wonderful about it.
That being said, I found a piece of gnocchi in my risotto there tonight and consequently am now in one of the worst symptom flares I’ve been in. I alerted my server to the issue right away and she and the manager were very apologetic and comped my meal. They even helped wheel me out to my car because I have POTS as well and gluten always triggers syncopal episodes for me.
I‘ve worked in restaurants before, and I know there’s no way to guarantee no cross contamination with a shared kitchen, so I don’t really fault Cooper’s Hawk. I’d still recommend them to anyone gluten free, celiac or not. Just wanted to make sure anyone else with intense symptoms knows this happened so they can use their best judgement the next time they go 🤍
— Somewhat
— Separate gluten-free menu
— Most/All
— Excellent