The lady who took my order immediately took her gloves off, washed her hands for a long time, and put on a fresh pair of gloves when I told her I was celiac. They grilled my tacos on a fresh piece of tin foil on the grill. They also bagged my stuff separately from everyone else's. No huffing or signing or eye rolling! She was very happy to do it! The best service I have received in awhile!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Yes
I loved this place but I saw a girl dump rice that she just had on a flour tortilla back into the thing of rice.
No
From their allergen list: We have worked diligently to remove wheat gluten from all our sauces, dressings, and proteins. Natural glutens remain only in our flour and wheat tortillas and in two desserts--tres leches and key lime pie. This means that we offer "oceans of gluten-free options" in our menu. All of these items are gluten-free: all enchiladas, all tacos, all salads (without the flour or wheat tortilla), all nachos, and our chicken tortilla so up...which uses corn strips.
This may be my favorite place to go for gf food. As soon as I say "gluten free" they take off their gloves and put on a new pair. They even put tinfoil down to cook my food on so no cross contamination happens. I always get a taco.
Although most of the food is gluten free they are not good about cross contamination. I have watched them contaminate the GF corn tortillas on numerous occasions, and at numerous locations. I no longer eat there. Food is great, but not safe.
No
get the caramel flan. so good. also love their nachos more than everything else. salads aren't bad and the enchiladas are tasty.
Yes
Yes
They are very careful and make sure everyone knows your meal is Gf. I love all the options and I go almost once a week! One day I went in and asked for an enchilada but they were out of corn tortillas. So then I asked for soup instead and they were also out. It was kind of annoying for a minute but then they made me a salad and didn't charge me!! I was pretty happy about that :)
Not all the workers seem know about the gf protocols but when they do, they are very good at following them; changing their gloves, getting certain foods from the original containers etc.
— Somewhat
— Most/All
— Excellent
I had a sweet pork salad. The person that helped me wasn’t sure about my questions but the shift manager helped out. Gloves changed, one person took my order through the whole line. Fryer is GF and tortilla strips are safe.
Only thing in the restaurant with gluten are the flour tortillas. Watch your food and it looks at least as safe as Chipotle…honestly maybe a bit safer because they use utensils for lettuce and cheese where other places use gloves.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Pretty good. They seemed to understand the allergy protocol. I didn’t get sick
— Somewhat
— Most/All
— Excellent
I enjoy getting Costa vida on occasion this location does a good job. They take precautions to avoid cross contamination and I really like the sweet pork salad.
— Most/All
— Excellent
Great experience. All GF except flour Tortilla, pie and cookies. Goes through oven in individual container.
— Very
— Separate gluten-free menu
— Most/All
— Excellent