Server immediately changed gloves and washed hands when I mentioned a gluten allergy, in addition, he pulled my tray from the back and used the serving counter in the back to prevent cc, and walked my tray himself through the rest of line, communicating with other team members that he had an allergy order. Very impressed with how he handled everything! Everything is gf except for the flour tortillas.
— Very
— Most/All
— Excellent
Changed gloves as soon as I said I’m gluten free and let me know all products besides tortillas are gluten free
Changed gloves, always good service
From their allergen list: We have worked diligently to remove wheat gluten from all our sauces, dressings, and proteins. Natural glutens remain only in our flour and wheat tortillas and in two desserts--tres leches and key lime pie. This means that we offer "oceans of gluten-free options" in our menu. All of these items are gluten-free: all enchiladas, all tacos, all salads (without the flour or wheat tortilla), all nachos, and our chicken tortilla so up...which uses corn strips.
I have eaten here a lot since moving to Tooele. This location, specifically, is my favorite. The staff is knowledgeable and well-trained on making gluten-free items. The manager is fantastic and usually takes care of my order herself. There’s even an employee with celiac who understands the ins-and-outs of being truly gluten-free. The same is true for most other Costa locations, but this one really stands out.
Yes
I try not to make things too complicated, So asked for a salad with a corn tortilla and the guy asked if it was gluten free. I said yes. He changed his gloves, wiped down the workspace, got my tin from 4/5 down the stack, and got a corn tortilla that was in a different location. He also used the rice and beans from further down the line away from the flour tortillas. In my opinion it was as celiac friendly as you could be when you flour tortillas on the menu.
Not Celiac friendly even though they claim to be. They put flour right by the corn tortillas causing cross contamination.
No
I love Costa Vida and it has saved my since being gluten free. I have not ever had any issues here and feel like their staff actually does have knowledge about cc.
NOT celiac friendly but maybe gluten-free fad friendly. It was nice that she offered to change her gloves but had no understanding of cross-contamination. After she change her gloves she picked up the flour tortillas she also wanted to use the same serving utensils that she just laid in somebody else's flour tortillas. That is just not gluten free! Even the smallest amount of gluten is too much for someone with celiacs. I asked her why even bother changing her gloves if you're going to turn around and touch flower products with either your hands or utensils. She had no answer. She was nice but under trained.
No
I gave it one star only because they put different gloves on to make my corn tortilla tacos but the lady acted like it was so hard to make it gluten free for me......and the food is not worth trying won't be coming here again.
My toddler requires both a gluten and dairy free diet, he absolutely loves their pork, rice and beans. When we told the employees that we needed GF they even changed their gloves to make his meal. Wish more places were like this!!
They are great at understanding GF!
Not all the workers seem know about the gf protocols but when they do, they are very good at following them; changing their gloves, getting certain foods from the original containers etc.
— Somewhat
— Most/All
— Excellent
I had a sweet pork salad. The person that helped me wasn’t sure about my questions but the shift manager helped out. Gloves changed, one person took my order through the whole line. Fryer is GF and tortilla strips are safe.
Only thing in the restaurant with gluten are the flour tortillas. Watch your food and it looks at least as safe as Chipotle…honestly maybe a bit safer because they use utensils for lettuce and cheese where other places use gloves.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Pretty good. They seemed to understand the allergy protocol. I didn’t get sick
— Somewhat
— Most/All
— Excellent
I enjoy getting Costa vida on occasion this location does a good job. They take precautions to avoid cross contamination and I really like the sweet pork salad.
— Most/All
— Excellent
Great experience. All GF except flour Tortilla, pie and cookies. Goes through oven in individual container.
— Very
— Separate gluten-free menu
— Most/All
— Excellent