Five Guys

3 recent ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Burgers, Fries

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

3863 Medina Road
Fairlawn, OH 44333

Most Recent Reviews


Gluten Intolerant

Overall Rating

Review


Order taker asks about allergy and informs cook staff. I like that I can see them following the protocols (change gloves, clean grill, etc). Dedicated french-fry fryer. Good food.

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 weeks ago read full review

Celiac

Overall Rating

Review


Everyone was well aware of their allergy protocol, we’ve had no problems getting sick here. We bring our own bun for my son. On the website you can print their allergy chart for all foods offered so you can know what to order ahead of time

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Not celiac safe. Severe cross contact

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Burgers
  • Fries

Categories

  • Fast Food
  • Kid Friendly
  • Lunch
  • Takeout

Photos


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More Reviews


Celiac

Overall Rating

Review


Very good about being safe with gluten free orders. And the food is always good!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


When I ordered only the fries I asked the lady "if there was breading on any thing they fried" and she said no. Also on the menu it says " All burgers and dogs available bunless".

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


The manager came up while the cashier was ringing us out and made sure to ask if I was getting my burger bun less due to an allergy and offered to do a lettuce wrap! Very knowledgeable and told me that when they mark it that way it tells the wait staff to change their gloves! What a policy! So happy to have a burger and not have to worry about contamination! Plus they only do French fries in their deep fryers. When I got my order to go my burger was even separated from my husbands because his had buns. SUPER HAPPY!

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


Went with my daughter, who has celiac. They took special care with her order, and the manager assigned one employee to handle the food. He changed his gloves, and they made it separately of the other food, and also bagged it alone. The manager was very specific with his instructions. Food was great and they did a great job.

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


ABSOLUTELY AMAZING FOOD! I told them I had to be gluten free and they changed gloves and put my burger in a tray with any toppings you want! fries are to die for and gluten free! a bit fast paced you gotta read the menu quickly and be ready to go BUT SO WORTH IT ! 8 MINS and you have your order! ♡♡♡♡♡

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


Ok place but they NEED containers if you're going to get a hamburger without the bun. Wrapped in foil, your cheese sticks to the foil and your toppings go everywhere.

Updated 11 years ago read full review

Overall Rating

Review


They are very GF aware here. I go there weekly and they are very accommodating. Salt on fries is GF, but I was told the special salt is not, so I ask for the fries to go straight from fryer into the bag. Awesome fries!

Updated 12 years ago read full review

Reviews of this Chain

Overall Rating

Review


The cashier was very kind, and pointed out how the fries were in their own dedicated fryers and far away from the grill where they toast bread. They also had containers where you can make a bowl. I put beef, mushrooms and green peppers with ketchup in mine and fries. Taste was good, and measures were pretty good. Could there be CC? Possibly, but pretty good for a chain in the south.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Symptomatic Celiac

Overall Rating

Review


You can get any burger in a bowl or in a lettuce wrap. There fries are naturally gluten free and the only thing fried in the fryer.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Are there last night. Took my allergy seriously. The cashier (who I think was also the manager) made sure the cooks knew to change gloves. He even moved my foil bowl to the fry table until the patty was ready. He knew what celiac disease was and how to keep me safe. Very impressed! Eat here with ease.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Symptomatic Celiac

Overall Rating

Review


They were extra careful when k mentioned celiac. Gloves changed, new area to make my lettuce wrap burger and it came flagged. Only fries go in fryer

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

Other


Other Characteristics
  • Good for dairy-free
Celiac

Overall Rating

Review


As of 5/9/24…. Currently under construction but usually these are great places to go (get a lettuce wrap or bowl and tell them you have an “allergy” and they will be careful and change gloves). They only fry fries so they are safe. Hope they are back soon!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info