Good experience, they all changed their gloves and had a sheet telling me what was safe and not safe! Would come back for sure.
— Very
— Some
— Excellent
Great taste. Got take out online and given that I had put gluten allergy for the nachos - they called me to talk about the chips, although gluten free they are from a factory that handles gluten products. She put them on the side and opted for a safe chip choice and put the nacho mixture on top.
— Somewhat
— Not Much
— Good
I have eaten here successfully many times. Let the staff know & they have procedures to help you through the line. Bonus: all staff wearing masks & wearing them correctly! Thank you!
Yes
Just let them know you're gluten free and they will get you a clean tray and change their gloves. I always have had great experiences here and have never gotten sick. :)
Yes
very delicious food!
I went to Freebirds every single Friday for over a year. I'm Celiac and I never had any issues. Then, out of the blue, they changed their menu options. Hard corn shells went away, portion sizes changed, and the "taco meal" disappeared. I've been back once since. It's still good, but it's more difficult to eat GF now. I get the nachos with carnitas, cheese, queso, lettuce, and tomatoes. They SHOULD have a printed menu of what's gluten free. Have them change their gloves and wash a tray for you. If you opt for soft corn, ask that they warm them up in the microwave (or maybe between foil in the toaster things?).
I really like freebirds! But I’m a simple eater so I only get rice, chicken, and cheese- has no problems. They have a guide for gluten free products- they were able to check that the brisket was not gluten free.
— Somewhat
— Some
— Excellent
There is a lot of variety on choosing what to put into my bowl. I basically was able to have most of the protein options, but there were three that I couldn’t have which was the steak, the limited time protein, and the vegan chorizo as they contain gluten. The prices aren’t too bad either! I definitely recommend this place. They change their gloves and grab a freshly cleaned tray for my order.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
The management here has gone down completely. No one knows what gluten is and I watched them cross contaminate every single thing on the serving bar today a guy with gloves on that it just touched the tortilla grabbed the chicken that had fallen all over the line and put it back with his hands. DO NOT GO HERE IF YOU ARE CELIAC.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much/None
— Poor
They have a good variety of options and I can eat without getting sick.
— Somewhat
— Some
— Average
They couldn't understand that I needed clean gloves. In fact, everytime I said I need fresh gloves. I'm gluten-free. They tried to give me a low Carp tortilla but when I asked if it was gluten-free, they didn't know. They finally were able to determine which products were gluten-free. And then proceeded to give me cheese by reaching into the container as opposed to using the spoon. So there is quite a bit of cross-contamination. At this location, it's went downhill.
— Not at all
— Separate gluten-free menu
— Not Much/None
— Good