We stopped going there a few years ago after watching how they prepare the food. Their set up allowed for cross contamination and they were unwilling to effect any changes to make things safe. For example, they had gluten and nut based toppings on a shelf above the other toppings and I watched how as the staff prepared the meals how easily these toppings could cross contaminate everything else.
— Not at all
Location is deemed unsafe for celiacs and people with other food allergies. I think it is a chain-wide issue with how the food prep area is set up. We were regulars but no longer. I watched as the prep person grabbed handfuls of toppings ( crispy wontons, sliced almonds) from the bowls above the main toppings and then saw same toppings rain down into the food below. The staff did not understand how serious this was. HQ was even worse with their response. I will never eat at any Freshii ever again until they make vast improvements with how they handle high risk allergens.
No
Always a good alternative to fast food. The food is delicious and healthy. Most dishes can be made gluten free. The bowls are both filling and nutritious. The chain has changed some of the labels for gluten free so it more difficult to navigate the menu. Too bad this my favorite chain accross Canada.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
A solid choice for healthy fast food. You can customize your order, add or subtract any ingredient you like. The app for ordering often notes if there are potential allergens, and the employees are helpful in noting what is and isn’t gluten free.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Several GF options. Seems safe. I got a Texas bowl with chicken. Baja, Bamboo, and Mediterranean bowls were also GF, but they were out of quinoa today.
— Gluten-free items are marked on the main menu
— Most/All
— Good
Got a rice bowl. No idea yet about actual GF but it was ice cold rice with Luke warm chicken - maybe it’s supposed to be more like a salad rice bowl?? Tasted ok- just hope things are being kept at proper temp!
— Somewhat
— Not Much
— Average
Every Freshii is the same (check other reviews) but I’ve specifically asked the manager of this place how they prepare the food and he told us that it is on purpose made not to have any cross-contamination (the chain of people who prepares what is dedicated to no cross-contamination).
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent