i had a horrible time with our waitress. she seemed really nice and accommodating but didn’t take my concerns seriously. she told me the burger was gluten free but it was not certified gluten free and there was ranch on the plate which sometimes is and sometimes isn’t. i never take the risk. i sent it back twice before she just made me a burger to go. the sauce came on it and i just didn’t trust it.
— Not at all
— Separate gluten-free menu
— Most/All
— Below Average
Horrible staff and horrible manager, neither were reassuring at all and seemed annoyed by my needed accommodations. I trusted the reviews and stayed and ate a burger with fries and so far no symptoms but I won’t be going back.
— Somewhat
— Separate gluten-free menu
— Some
— Average
Great experience. Server was knowledgeable. Manager came to the table. We had the Diablo burger on a gf bun with fries from a dedicated fryer. I also had the salmon, green beans and mashed potatoes. This looks like the only safe option for lunch in walking distance of our hotel.
— Very
— Most/All
— Excellent
Some Hard Rock locations have a gluten-free menu but some do not. Please check the particular location you are interested in.
I've had lunch there a couple of times, and they're always very kind and helpful when I mention I have Celiac. The food is good, service is great, and usually pretty fast.
— Somewhat
— Separate gluten-free menu
— Some
— Excellent
Staff was very knowledgeable and assured me that precautions would be taken to prevent cross-contamination. They have GF buns but the fries are in a shared fryer so they’re unsafe. They were very busy but managed to keep my meal safe!
Yes
We were in Dallas last summer and had a very blah experience at their HRC... boring memorabilia, no GF menu, music blasting was pop and Motown (far from what I envision a HRC to mostly play)... so, I was indifferent about coming here. My wife and I got here for opening at 11am. First in was great because we knew we could look around without bothering anyone. Our server was Asia. She was awesome. Really friendly and personable. This HRC does have a separate GF menu! We placed our order and then toured the place. This HRC is pretty big and I was impressed with the decor and the music selections. I got the Original HRC burger and fries. Delicious and no issues. Side of baked beans was a highlight, tasted like a cross between beans and meatless chili. Cole slaw very good. My wife is a celiac, and is highly sensitive. She got the BBQ pulled pork topped with cole slaw on a GF roll, with french fries. She liked it a lot and had NO adverse reaction at all. In short, this was totally worth coming to! We had a great experience and I would recommend HRC-ATL to anyone. Great job you guys and Asia you rock!
Yes
The staff was very friendly. GF menu had several options, for the price I wasn’t too impressed with my dish. I had the salmon, mashed potatoes, and salad. I sent back the salad because the lettuce was very wilted (seemed as though it was prepared too far in advance), green beans were subbed and they tasted par boiled with little flavor. Ambiance was a , floor was wet and it was very loud...
I hadn’t dined at a Hard Rock for several years and was pleasantly surprised how good the gf food was. (We couldn’t find a gf restaurant with a separate/decent menu near the conference center/hotel so we landed at Hard Rock.) Separate menu, well informed staff. Ordered the salmon dinner on the first visit and the pulled pork sandwich the second visit. Both meals were very good.
Yes
Ordered a gluten free burger and they put a fried green tomato on it. Even went into detail with the server on the need to avoid cross contamination. Very disappointed.
No
The staff was very helpful & really made me feel comfortable eating here If you like dessert they have s GF brownie option with ice cream I wish I had room
Yes
They have a gluten free menu that shows a bunch of deep fried options from wings, French fries, etc... when questioned about if they have a separate fryer for those items the waiter asked the cook about it. the cooks response was "we use the same fryer, the hear cooks it out." Will not go back there again.
No
I have eaten here twice now and have had amazing service and staff was very knowledgeable and took my concern for cross contamination very seriously.
Yes
We got out of a concert late at night and nothing was open. Tried HRC and was pleasantly surprised!
Yes
There was a dedicated gluten free menu. The staff was knowledgeable and helpful. I ordered a gluten free burger and fries. It was pretty good.
— Somewhat
— Separate gluten-free menu
— Most/All
— Excellent
Es gibt die Extra-Karte mit allen glutenfreien Burgern etc. Das Personal kennt sich gut aus und weiß über Zöliakie Bescheid.
— Very
— Most/All
— Excellent
Great experience. Really nice restaurant. GF menu. I’m a sucker for fries so I filled up on those.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Ordered the original burger with the gluten free bun. It was good.
— Somewhat
— Separate gluten-free menu
— Some
— Average
Beware - Fries no longer gluten free as of May 9th. The delivery they received is now breaded fries. Other wise, food was delicious. Had the grilled chicken sandwich on gf bun. Yukon mashed potatoes were not my fave, but it didn’t ruin my night. Server was very knowledgeable and asked up front about any allergies
— Somewhat
— Separate gluten-free menu
— Most/All
— Good