In-N-Out Burger

HUGE shout out to the staff at this establishment today. This was my first dine out experience at fast food since being diagnosed with lupus and celiacs. The young lady at the register quadruple checked my order and also verified with the manager and working staff about it coming through. Then once my order came up the manager stood at the counter until it was picked up telling everyone to keep my order seperate from my son and husbands (non gluten free) order. I felt so incredibly safe and can’t say enough how much that meant to me today. Thank you

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free

A manager helped my husband and I after finding out he was celiac. He told us the fryer was dedicated to fries, that the grill would be cleaned, that they would change their gloves, and do everything possible to assure that there wasn’t any cross contamination. Based on the previous review, we were skeptical, but we watched our food being made & they did everything they promised. The food was delicious & more importantly, my celiac husband had no reaction. We’d definitely come back.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout

The person who took my order indicated that the fryer is pocket used for French Fries. He added a "gluten allergy" note to both the burger and fries on my ticket. Based on my online research, I expected this to trigger a special protocol including glove changes. I watched the two people making the burgers closely, but didn't see any glove changes. This made me uncomfortable so I discarded my burger. I probably should have asked or even sent it back, but I wasn't prepared to do so in the moment.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Be careful ordering here. I have witnessed them use the same knife to spread ‘spread’ on buns and then on my gluten allergy marked animal fries. My go to order here is Flying Dutchman and a fry, with spread packets on the side and haven’t been sick ordering this way.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Always a good option on the road.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

🌾🚫 Gluten Free Items: Protein style (wrapped in lettuce) cheeseburgers and double doubles. Fries and shakes are also gluten free!

✴ Prior to ordering, let them know you have a gluten free order. I usually tell them “gluten allergy” and they put an allergy alert on the order as well as a verbal notification to the back. If you don’t mention “allergy” you’re subject to cross contamination.

They will cook the patty on a new and/or cleaned surface to avoid cross contamination. When any gluten free or other allergy order is made, they will note it on your order and also verbally tell the kitchen.

🐶 In-N-Out locations have outdoor seating that are dog friendly. Unsalted and plain “Pup Patties” are available for $1.05 each!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Dedicated gluten-free fryer
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Dog friendly
• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Good with other allergies
• Offers outdoor seating

I’m so happy that I’ve been able to safely eat at 2 In & Outs since being diagnosed. They clearly noted gluten allergy on the receipt and my food-was on a separate tray. I’ve gotten the same thing for years- hamburger, protein style, mustard grilled, grilled onions, no spread, extra veggies - and a fries. I tried doing a double double before and it’s too messy- if I’m that hungry I order 2! I wasn’t sure about the ketchup so I just asked for mustard packets for my fries.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free

I’m so happy that I’ve been able to safely eat at 2 In & Outs since being diagnosed. They clearly noted gluten allergy on the receipt and my food-was on a separate tray. I’ve gotten the same thing for years- hamburger, protein style, mustard grilled, grilled onions, no spread, extra veggies - and a fries. I tried doing a double double before and it’s too messy- if I’m that hungry I order 2!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free