I have eaten here several times and I have never had a gluten exposure.
As far as I know and what has been explained to me is allergy burgers are made on a separate grill, usually not in use and clean. I watch them like a hawk when I order food because I’m usually ordering with non-allergy burgers and this has always been my experience.
I am really sensitive and this is one of the few places I feel safe dining at.
Dedicated fryer for gluten free fries is a nice added bonus.
Yes
2/17/19: Found out today by the assistant manager that there is no separate pan/tray that they cook the meat inside on top of the grill - they have a separate/clean prep area to assemble the lettuce wrapped burger. So the information that somebody gave us 4 months ago was not accurate. They try to use the second grill which isn’t used very often and clean it off extra for allergy burgers (and I believe there is a side of the grill that doesn’t have any buns on it). That being said, we’ve never gotten sick eating here and we’re super sensitive.
October ‘18 - they actually now have a special pan/tray to cook the burgers in on top of the grill to avoid cross contamination. They have it at the Topsy location and in Sparks. Haven’t been to the s. Virginia location in a while so don’t know. Super happy about this!
Fast and delicious! Dedicated fryer for fries! We always ask for the manager and explain our allergies so they follow their allergen protocol and get it right. Make sure your allergies appear on the receipt too. They do not have gluten free buns but they do protein style (lettuce wrap). We've never gotten sick and we're super-sensitive. We've been eating here gf for about 8 years.
Yes
The cashier stated they would change gloves and clean the grill for my order. I watched the cook make it and she would handle buns and then grab uncooked fries with the same gloves and put them in the fryer. She also handled the buns and then my burger. When I was handed my meal, I asked if she changed her gloves and she lied to me and told me she did.
No
Order "protein style" to get it wrapped in lettuce
Be careful ordering here. I have witnessed them use the same knife to spread ‘spread’ on buns and then on my gluten allergy marked animal fries. My go to order here is Flying Dutchman and a fry, with spread packets on the side and haven’t been sick ordering this way.
— Somewhat
— Some
— Excellent
Always a good option on the road.
— Somewhat
— Some
— Excellent
🌾🚫 Gluten Free Items: Protein style (wrapped in lettuce) cheeseburgers and double doubles. Fries and shakes are also gluten free!
✴ Prior to ordering, let them know you have a gluten free order. I usually tell them
“gluten allergy” and they put an allergy alert on the order as well as a verbal notification to the back. If you don’t mention “allergy” you’re subject to cross contamination.
They will cook the patty on a new and/or cleaned surface to avoid cross contamination. When any gluten free or other allergy order is made, they will note it on your order and also verbally tell the kitchen.
🐶 In-N-Out locations have outdoor seating that are dog friendly. Unsalted and plain “Pup Patties” are available for $1.05 each!
— Very
— No gluten-free information on the menu
— Some
— Excellent
I’m so happy that I’ve been able to safely eat at 2 In & Outs since being diagnosed. They clearly noted gluten allergy on the receipt and my food-was on a separate tray. I’ve gotten the same thing for years- hamburger, protein style, mustard grilled, grilled onions, no spread, extra veggies - and a fries. I tried doing a double double before and it’s too messy- if I’m that hungry I order 2! I wasn’t sure about the ketchup so I just asked for mustard packets for my fries.
— Very
— Some
— Excellent
I’m so happy that I’ve been able to safely eat at 2 In & Outs since being diagnosed. They clearly noted gluten allergy on the receipt and my food-was on a separate tray. I’ve gotten the same thing for years- hamburger, protein style, mustard grilled, grilled onions, no spread, extra veggies - and a fries. I tried doing a double double before and it’s too messy- if I’m that hungry I order 2!
— Very
— No gluten-free information on the menu
— Some
— Excellent