I’ve been to other Jersey Mike’s locations and had a great experience. However, this location is awful. They’ve given me the wrong sub with the wrong toppings like 3 times in a row. To the point where I stopped going. The customer service is very rude. Would not recommend.
— Not at all
— Not Much
— Below Average
Got glutened here. The staff were rude and they didn’t gf protocol. They didn’t switch knives or gloves for anything and looked at me like I was crazy when I double checked it was safe to eat. Whoever owns that franchise is a d*******
— Not at all
— Not Much
— Below Average
I had a gf sub once. Just not a big fan of overall taste.
Yes
The staff here did a great job. They cleaned the slicer and counter, washed their hands and changed their gloves, and pulled out fresh paper to make my sandwich. It is Udis bread so it's pretty dry, they might want to try putting thinly sliced apples on the bread to moisten it and add flavor like some places do. Also, little packets of mayo would be a welcome addition since I did not get mayo since I saw them slather the utensil on the Gluten bread order in front of mine and then put the utensil back in the mayo. But the staff was great and one of them was training other employees on how to prepare a sandwich for someone with celiac disease.
Yes
There is one employee who takes special precautions to prevent cc. The others had no idea what celiac disease is when I mentioned it. 2 of the 4 Times I went I got glutened.
I just had a udi’s sandwich. They have a machine just for the gf sub. It tasted great. I ordered the 13.
Yes
1st time eating there, was so glad to have gluten free options! The nice lady preparing my sandwich moved to a separate countertop, wiped & laid down paper and changed her gloves! Way to do it right Jersey Mikes! Will be back!
— Very
— Most/All
— Excellent
I was pretty wary about ordering here but I was so impressed by their practices. The Udi’s bread is kept separately in sealed packaging. The young man who made my sandwich made sure that all other sandwiches were made and the surfaces were completely cleaned before making mine. And he covered the surface where he was making my order with fresh paper and used fresh gloves and a fresh knife. They also sell packaged Udi cookies.
— Very
— Some
— Excellent
Husband (celiac) has gone here a few times to pick up a sandwich. He’s never reacted at other Jersey mikes and here was no different. He says the gf bread is super good!
— Very
— Most/All
— Excellent
Husband with Celiacs. We regularly go here if we need something quick. We normally use pick up with the app at this location since it’s near a relatives. Has never had a reaction. It’s our favorite.
— Very
— Most/All
— Excellent
Husband with severe celiacs went here before Royals game. You can order with the app or on DoorDash. We love Jersey Mikes.
— Very
— Most/All
— Excellent