Not celiac friendly. I walked in on a weekday lunch hour. Most of the rush seemed to have passed and I asked if they had time to handle a gluten allergy to which she replied, "of course". She halfway mucked up some of the crumbs and was going to begin. She tried to talk her way out of cleaning the meat slicer, using the allergy cutting board, and someone else nearly handled my bread without switching gloves. Every portion of the protocol they followed was at my direction. They didn't seem to be trained at all on cross contamination and I wished I had left vs muscling my way through inconveniencing them. :(
— Not very
— Separate gluten-free menu
— Some
— Good
The staff refused to clean the grill. They scraped it but that is not enough if you have celiac disease. They refused to wipe down the grill after scraping. This could make me sick. I have eaten cold subs there before and they were good but don’t trust the hot subs if you have gluten/ celiac issues.
No
Cold subs are fine once the staff cleans the area and does their prep but hot subs could contain gluten. They do not wash down the grill - just scrape it.
I’ve eaten here 5 times. Each time, the employees were great. They completely clean and wipe down the entire prep area. The meat slicer is washed and new paper is put down, along with the fact they use designated utensils and they change gloves. Has been a wonderful experience each time and the subs are fantastic!!!
Wife ordered a GF sub sandwich, they wiped down the entire area, changed gloves and used designated utensils to prepare her food. I sampled hers and I thought it was better than my regular sandwich! She did not have any reaction, we will be back for sure. It’s hard to find a good GF sandwich.
Yes
1st time eating there, was so glad to have gluten free options! The nice lady preparing my sandwich moved to a separate countertop, wiped & laid down paper and changed her gloves! Way to do it right Jersey Mikes! Will be back!
— Very
— Most/All
— Excellent
I was pretty wary about ordering here but I was so impressed by their practices. The Udi’s bread is kept separately in sealed packaging. The young man who made my sandwich made sure that all other sandwiches were made and the surfaces were completely cleaned before making mine. And he covered the surface where he was making my order with fresh paper and used fresh gloves and a fresh knife. They also sell packaged Udi cookies.
— Very
— Some
— Excellent
Husband (celiac) has gone here a few times to pick up a sandwich. He’s never reacted at other Jersey mikes and here was no different. He says the gf bread is super good!
— Very
— Most/All
— Excellent
Husband with Celiacs. We regularly go here if we need something quick. We normally use pick up with the app at this location since it’s near a relatives. Has never had a reaction. It’s our favorite.
— Very
— Most/All
— Excellent
Husband with severe celiacs went here before Royals game. You can order with the app or on DoorDash. We love Jersey Mikes.
— Very
— Most/All
— Excellent