Review of Jimmy John's

Went for a lettuce wrap. Explained that I had Celiac and asked if they would mind changing gloves. They told me that they would not. Also said they would not make my wrap over fresh paper. Said they were specifically instructed NOT TO for people with gluten issues. I emailed the manager, and sure enough, that is their policy. If you tell them you have a gluten allergy/Celiac, they will NOT make any accommodations. No clean gloves, no fresh paper. I don't understand it, but obviously will not be back.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu