We usually like Mission BBQ, but this time we found a mac-n-cheese pasta noodle in our baked beans after my husband ate about half of it. When we took it up to the counter, the line worker proceeded to tell us that the mac-n-cheese is GF. Um… NO! Luckily it was my husband who only eats gf for my son who actually has Celiac. Train your workers please Mission bbq, it can make people very sick!
— Not at all
— Separate gluten-free menu
First found Mission BBQ in Nashville. Then discovered Parma, OH and Canton, OH and every meal has been wonderful! They are very accommodating with great food and friendly staff.
— Somewhat
— Separate gluten-free menu
— Some
— Good
The brisket and turkey were delicious! The green beans were a little spicy, which I was not expecting. Since there were not a ton of other GF options for side dishes, I was disappointed by the green beans. The fries were good, not great or anything unique. I liked that the employee who took my phone order wrote “gluten free” at the top of the ticket, which seemed like a good way to communicate to the prep line and made me think they may have taken extra steps that I’m not aware of.
— Somewhat
— Separate gluten-free menu
— Some
— Good
Been to Mission BBQ twice (first time at this location) due to great ratings but both times have gotten sick
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Staff very knowledgeable on gluten free and cross contamination. They did a glove change for my sons meal, prepped fries in a gluten free fryer and gave us separate containers of bbq sauce for my son.
Yes
Awesome brisket and fries!!! Loved thurs place!!
Yes
Designated fryer, staff is conscientious, helpful and knowledgable about cross-contamination. Only one of their sauces (Texas Twang) is off-limits. Yummy food, too!
Yes
Attention to detail for the allergy. Good food. No reaction from me. I had the brisket and fries.
Yes
The staff makes you comfortable that you food is safe. BBQ is delicious and only one sauce is off limits.
Yes
We visited this location twice while in Canton. Both times were impressive. My son, who has Celiac Disease, felt completely comfortable eating there and had no issues afterward. The GF choices were plentiful and even included fries! He loved his meal and wishes we had a Mission BBQ close to home!
Yes
I’ve eaten here numerous times and have only had positive experiences. The staff was helpful in directing me to safe foods and sauces. And I love the food and atmosphere.
Yes
I had the most wonderful experience here last evening. This was my second time eating here, and they are very careful with your gf order, making sure to change gloves, etc. On my first visit, I ordered ribs, which were delicious, but I was afraid to try the sauces that are kept at each table, which are almost all gf, because of the cross contamination risk. Last night I ordered chicken, and the manager told me that I could have any of the sauces except the Texas twang, and I explained that no, none of the sauces are safe for me because of the cc that occurs when people might touch the sauce bottle to the buns of their sandwiches. He said that he had never thought about that before, but yes I was right this was not safe for celiacs. He said that he would bring this problem up to his general manager. He then had new clean bottles filled with the sauces that are gf brought out to our table! I was so happy and tried all of them! This made my dining experience so much better, because they were delicious and I felt safe eating them. Best of all, I did not get sick either time I have eaten here, not even a little tummy ache 😁.
Yes
Gf menu, great food. they have a separate fryer for French fries.
Amazing Staff that was very knowledgeable, and kept my gluten-free food on a separate cutting board.
Yes
Good food, good service, very friendly staff!
Great service, safe food. True American BBQ restaurant. They let the Kitchen know by mouth that it has to be Glutenfree. Even when the food is allready Glutenfree. To take care of safely preparing the food. Feels very good.
— Very
— Most/All
— Excellent
Delicious BBQ with knowledgeable and friendly staff. Our son has ate here several times and has never had a reaction. They have a dedicated GF menu. Highly recommend!
— Very
— Most/All
— Excellent
Staff had no problems assisting me navigating their menu as I also have a dairy allergy. They have a dedicated fryer for French fries. They were very helpful. They also assisted my spouse who only has a tomato allergy. All meat is dry rubbed with no tomato products.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
I have ordered here almost weekly as it is close to my office. Always communicate your allergy when ordering and you will be given a gf menu and they will keep your order safe. The fryer is a dedicated gf fryer which is excellent!
— Very
— Most/All
— Excellent
Great experience, they had a gluten free menu they provided when I mentioned my gluten sensitivity. Amazing food and great taste.
— Very
— Separate gluten-free menu
— Most/All
— Excellent