The manager was happy to take my order but didn't know what was GF and what could be modified on the menu. When they brought my food out they had put an "allergy" flag into my chicken, and put the sides from the other person on my table onto my plate despite us having separate orders. Those sides included garlic bread, which was on top of my chicken. When I raised this, they apologised. Then after we finished our food they brought out a complementary dessert to apologise again. A complementary lemon tart that contained gluten. When I explained I can't have gluten and that was the issue in the first place, they walked away with it and didn't come back. Hard pass.
— Not at all
— No gluten-free information on the menu
— Not Much
— Below Average
Increbly helpful! The waitress got the manger for us as it was an allergy menu. They showed us the allergy matrix and made sure all the food was cooked separately. The waiter washed his hands before bringing our food over. Can not recommend enough
— Somewhat
— No gluten-free information on the menu
— Some
— Good
Little tricky sometimes working the allergen guide but really good food and feel really safe eating there
— Very
— No gluten-free information on the menu
— Some
— Excellent
We ate out while on holiday here--I'm always very careful but previous experience with Nandos lends me to trust the chain. Had no issues, manager took the order and went through the listings of a few items that had me concerned. Very polite and happy to help, and the food was delicious (as it often is)!
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
They had a separate menu and took the gluten free sensitivity seriously. They had an iPad where you could search every item and see what it contained
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Had a nice lunch in Nandos, the chicken is GF and most of the sides are as well. The chips are done in a separate fryer so those are GF as well! A manager will take your order and they’ll talk you through the usual risks and let you look through the allergen guide to double check what you can have. The food is delicious, a really good place for a quick lunch
— Somewhat
— Some
— Excellent
I am sooooooo impressed with this nando's. Not only is it BEAUTIFUL, the staff were fantastic and they took my gluten free needs very seriously. Only the manager would serve us due to my dietaries and I felt very safe and taken care of. Honestly, my first visit to London, I was so impressed.
— Very
— Most/All
— Excellent
I am sooooooo impressed with Nando's UK. The staff were fantastic and they took my gluten free needs very seriously. Only the manager would serve me due to my GF dietaries for a coeliac and I felt very safe and taken care of.
— Very
— Most/All
— Excellent