I’ve been going to Nando’s for years and have never specifically noticed feeling ill afterwards. However, the last time I ate there, they accidentally served me garlic bread (when I had put the order through as gluten allergy order). The waitress took the garlic bread off the plate but didn’t realise I couldn’t have the rest of it due to cross contact. She was happy to help when I explained how sensitive I was even to crumbs, and got me a completely new meal, but it did plant seeds of doubt in my mind. The next time we went into Nando’s, we were about to order my usual gluten free meal, but the employee on the till asked if I was a Coeliac (as he was on himself), and after saying that I was, he advised against ordering the chicken, as they cook the garlic bread on the same grill! I believe they wipe the grill down, but this was enough to put me off going there again. It may differ at different restaurants but I’m not sure it’s worth the risk.
— Not at all
— No gluten-free information on the menu
— Some
— Excellent
When you go up to order, the server always asks if you have any allergens and if you've eaten there before. I've never had a problem with cross contamination and your order comes with a red flag to show you have an allergen so the kitchen are aware. My go to is butterfly chicken with peri salted chips and broccoli. Hits the spot every time!!!
— Very
— No gluten-free information on the menu
— Some
— Excellent
We ate out while on holiday here--I'm always very careful but previous experience with Nandos lends me to trust the chain. Had no issues, manager took the order and went through the listings of a few items that had me concerned. Very polite and happy to help, and the food was delicious (as it often is)!
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
They had a separate menu and took the gluten free sensitivity seriously. They had an iPad where you could search every item and see what it contained
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Had a nice lunch in Nandos, the chicken is GF and most of the sides are as well. The chips are done in a separate fryer so those are GF as well! A manager will take your order and they’ll talk you through the usual risks and let you look through the allergen guide to double check what you can have. The food is delicious, a really good place for a quick lunch
— Somewhat
— Some
— Excellent
I am sooooooo impressed with this nando's. Not only is it BEAUTIFUL, the staff were fantastic and they took my gluten free needs very seriously. Only the manager would serve us due to my dietaries and I felt very safe and taken care of. Honestly, my first visit to London, I was so impressed.
— Very
— Most/All
— Excellent
I am sooooooo impressed with Nando's UK. The staff were fantastic and they took my gluten free needs very seriously. Only the manager would serve me due to my GF dietaries for a coeliac and I felt very safe and taken care of.
— Very
— Most/All
— Excellent