Noodles and Company

Love the mac n cheese here with gluten free noodles! No reaction.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I’ve been suffering symptoms all weekend because the staff and manager at the Burnsville noodles and company location by the mall do not know what gluten is and that their crunchy jalapeños are breaded in gluten. When I called to complain that they mixed the breaded jalapeños in my food, the manager actually said, “I’m sorry but what am I supposed to do about it?” She had to ask her staff is there was gluten in the breaded jalapeños and then asked me what is gluten. And then I went into the store and the manager tried to hide behind the counter. I heard her tell this young girl, “you deal with her” as I came in the door. She then turned her back and acted like she couldn’t see me. So I asked to speak to the manager. And then she pretended that she wasn’t the manager that I had just talk to on the phone! She remade my order and it was half the quantity of the regular that I had ordered. But doesn’t matter, with as unprofessional and immature she was, I’d expect that she probably sabotaged my food again or spit in it, so I wouldn’t eat it anyway. I cannot trust this company. I think this company is taking advantage of people calling food gluten free or even gluten sensitive when they don’t educate staff on what gluten is. This has a huge impact on my life. I have celiac disease and my whole week has been ruined.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

My mistake for ordering takeout from here, but they must share pasta water? Regular noodles were mixed into the GF.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

When ordering I was ensured cross contamination would be avoided as much as possible. I felt comfortable with the people making my meal. It was fresh and hot

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

My two teens and I all have to avoid gluten. I am Celiac, my daughter has a full-blown gluten and gliadin allergy, and my son gets flu-like symptoms if he eats gluten. We’ve eaten at other Noodles & Company locations with no problems. So when I placed our order and explained that we needed 3 gluten-free Mac and cheeses with grilled chicken, I assumed the employees would be as cautious as they had been at other locations. I was wrong. Halfway through my son’s meal he noticed regular glutinous noodles mixed in with the “gluten-sensitive pipette” noodles. I took it to the register and showed them. They apologized and remade the dish, but my son had already been glutened and has been sick for several days as a result. Use extreme caution at this location. There is definitely cross contamination going on.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Amazing. I wanted to hey something that I never get here, but what can i say, I had to get the same thing i always do; Pad Thai. Everything here is amazing always. This is my first time at this location, and it was a pretty enjoyable experience, as long as you don't have to use the restroom! U was kind of worried because most Noodles I go, to they usually get like 1 or 2 non gf nodlws mixed in with the gf ones but there were nine this time!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Good vegetarian options
• Offers outdoor seating

Made exactly as ordered. Yummy and soothing. I have food allergies as well as celiac. They accommodated it all, and I had no reactions.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent