Ordered the Pad Thai with rice noodles, which is marked as a “gluten sensitive” item. Light cross contamination doesn’t usually bother me, but this dish made me sick. Due to the ingredients all being GF, I have to think it’s something in the preparation, so unfortunately I’ll be avoiding this chain.
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Excellent
Dedicated space, knowledgeable manager but untrained staff lead to pasta being mixed with gluten pasta. Half way through meal, we noticed a few pieces of other pasta
Update:
After speaking with the manager, we decided.to try the restaurant again. The exact same thing happened. A non-gf noodle was mixed in. I had confirmed separate pans and strainers but it did not matter.
No
Had a good experience here. The employee marked my order as an allergy and confirmed a clean pan, utensils, and ingredients would be used. Felt fine after eating.
— Somewhat
— Most/All
— Excellent
My mistake for ordering takeout from here, but they must share pasta water? Regular noodles were mixed into the GF.
— Not at all
When ordering I was ensured cross contamination would be avoided as much as possible. I felt comfortable with the people making my meal. It was fresh and hot
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Good
My two teens and I all have to avoid gluten. I am Celiac, my daughter has a full-blown gluten and gliadin allergy, and my son gets flu-like symptoms if he eats gluten. We’ve eaten at other Noodles & Company locations with no problems. So when I placed our order and explained that we needed 3 gluten-free Mac and cheeses with grilled chicken, I assumed the employees would be as cautious as they had been at other locations. I was wrong. Halfway through my son’s meal he noticed regular glutinous noodles mixed in with the “gluten-sensitive pipette” noodles. I took it to the register and showed them. They apologized and remade the dish, but my son had already been glutened and has been sick for several days as a result. Use extreme caution at this location. There is definitely cross contamination going on.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much/None
— Good
Amazing. I wanted to hey something that I never get here, but what can i say, I had to get the same thing i always do; Pad Thai. Everything here is amazing always. This is my first time at this location, and it was a pretty enjoyable experience, as long as you don't have to use the restroom! U was kind of worried because most Noodles I go, to they usually get like 1 or 2 non gf nodlws mixed in with the gf ones but there were nine this time!
— Somewhat
— Some
— Excellent