Outback Steakhouse

Went to outback last night and was definitely sick before I even left the restaurant. I mentioned that I have celiac disease before ordering. Plus the food was not quality. Didn’t enjoy eating it and definitively didn’t enjoy the effects I’m feeling the next day. This is the second time I’ve gotten sick from eating at this location.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

I loved this the food was great but they served me shrimp with gluten bread. But overall pretty good

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Wonderful. Outback is generally considered a safe chain, so we came for our anniversary. I’d checked out the gluten free menu beforehand (https://outbackmenus.com/GlutenFree2203/) but still asked the waiter if they had a gluten free menu in case there was a physical one. He said it wasn’t his first rodeo and they could make most things gluten free, and he’d let me know if I picked something they couldn’t. I just decided to go with the online menu. I’ll post pictures—I got the 8 Oz filet mignon with mashed potatoes and veggies, and added grilled shrimp from the Plus It Up section. I’m not sure I’d add the shrimp again—mostly they tasted like slightly smoky shrimp with no seasoning, so I added salt. For dessert, I got the Chocolate Thunder from Down Under, which is a pecan gf brownie with ice cream. It was so nice to have a baked, warm dessert. Everything was very good (except the mediocre shrimp), and the steak was so tender. Of course I didn’t get sick. We’ll definitely be back.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Outback used to be one of the only gluten free places around 12ish years ago. Used to go here all the time because of this. Always get the Alice spring chicken and it is always tasty. Never got sick

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I was so excited to eat here. They have a gluten free menu and brought out my salad saying it was gluten free. I ate a few bites and was so excited and then I hit a crouton. There was a crouton mixed into my salad. I guess I'm about to find out what happens when I get glutened.. the manager came out and apologized heavily - said it was the servers fault for bringing the wrong salad - said he'd take care of our meal and bring it all out personally and watch it getting cooked. I may risk coming here again - I haven't decided yet

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I was skeptical to come here after reading the reviews but it wasn't too bad. Overall the food was great and didn't make me sick. It just took longer than expected. They need to train their waiters better on gluten free.

The waiter we had seemed pretty new and he did not know anything about gf. I asked for the sirloin and shrimp off the gf menu and it came with the shrimp on a piece of bread so they had to redo it. The manager did come out and personally apologize for getting it wrong which was nice. When it came back out I had double the mashed potatoes and double the veggies.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac friendly?

Yes

I was a bit worried after some reviews, but our experiance was wonderful. My husband has celiac and my daughter has an anaphylactic allergic response to garlic. The kitchen manager came out and personally addressed our issues. They went to far to cook both meals in tinfoil pans they made. I was very inpressed with the detail they spent on our meal

Celiac friendly?

Yes

Every time I go there I get sick

Celiac friendly?

No

I have ate here 3 times since going gluten free for celiac. I have gotten sick all 3 times. Will not try again, they are not knowledgeable of cross contamination.

Celiac friendly?

No

I've never gotten sick here and I have a very sensitive stomach my favorite is the Alice Springs Chicken without the mushrooms, one time when I went with my boyfriend it had mushrooms they were very understanding and made me a brand new one and apologized and gave us our meal for free!

Celiac friendly?

Yes

I will NEVER visit this location again. Despite being so far away, we really like Outback and wanted to try it. First visit - my husband became violently ill. Our waiter was more concerned with flirting with the table of four women in their late 20s-early 30s than with anything to do with us. We didn't order alcohol, so we never saw him again until he brought our food and then brought our check. That was it. Three whole visits. We complained and received a free dessert coupon - that we couldn't use! When I mentioned it, the manager wrote we could get one of the two gf options instead. So about two weeks later, we make the LONG drive down south to eat at this location. Second visit - my husband becomes violently ill. Our waitress told us they didn't have gf selections because they weren't "that kind of restaurant". We asked to be reseated with a new waiter/waitress. That was a huge commotion, and the waitress threw a tantrum about it in front of everyone. New table, new waitress, we finally order. The food delivered is not what we ordered, not how we ordered it, and not gf. Also, we received alcoholic beverages - which we did not order nor can consume. We get through the meal and my husband is violently ill before we leave the restaurant. He goes to the bathroom to be sick and is there for over half an hour. During this time, I am asked THREE TIMES to leave so they can have the table. We haven't even gotten the check yet! We don't even order the free dessert we went for. In the parking lot, I call the restaurant and ask for the manager. I complain about the HORRIBLE service we received, and he starts to yell at me over the phone. I mention I'm in the parking lot, and he comes to my car and yells at me in person. I wanted to call the cops, I was so scared! A LONG time passes, and we're craving Outback. So we decide to give it ONE MORE CHANCE. Third visit - our waiter sits us at a dirty table, then at the bar (which we specifically said we didn't want), and finally at a booth that was clean. We ordered drinks and our entrees (since we know what we eat there). The drinks come with the entrees 45 minutes later. Mine has everything on it I asked to be left off; my husband's is missing the bacon. Both have mashed potatoes with gravy instead of loaded baked potatoes. We send them back and the manager comes over to ask "what our problem is". As soon as I mention that we're gluten-free he says, "Oh. You're that bitchy couple that's always in here complaining about our bad food. Well let me tell you - my staff is trained and certified in gluten-free service. Our food is the best around, and this restaurant is perfect. If you don't like it, then stop eating here. We don't want you here anyways." We were so shocked, and so were the people around us. I started crying, I was so upset and humiliated. We left, and three other tables left with us. In the parking lot, they all spoke with us to find out what was going on. WE WILL NEVER EAT HERE AGAIN. Outback is amazing, but this location can frankly go to hell and take its "perfect" and "best around" food with it. You poison my husband and myself, yell in my face, and blame me? Nope. BAD RESTAURANT, BAD SERVICE. Stay away.

Awesome restaurant always very good with gluten free menu!

Yummy! They even have a flour less brownie that is to die for! Staff very understanding of celiac and gluten intolerances.. Pricey but nice every now and then

They were great about watching for cross contamination and brought my plate out separately from my family's. They didn't really have many menu options that weren't steak, but I ordered the grilled chicken, mashed potatoes, and side Ceasar salad. The food was really bland, and the mashed potatoes were worse than school lunches in the 80s. They were flavorless, almost translucent, and disappointing. The chicken was decent but not my favorite. I had better food at another steakhouse chain.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Outback as a chain has always been safe for me. I order the grilled chicken on the barbie with double veggies and have never had a reaction, including at this location!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Outback as a chain has always been safe for me. I order the grilled chicken on the barbie with double veggies and have never had a reaction, including at this location!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I ate here twice while I was in town. They note the GF allergy for the kitchen and when they bring it to the table the server knew it was designated GF

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

The staff were not too familiar but answered my questions and helped me order a safe dish.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good