I wish I could give it zero stars.
I love Pei Wei. They don’t have them in Chicago anymore. I’ve been planning on having dinner at this location the next time I visited Phoenix… years in the making.
I walked up to the front in the teenagers running the place said we’re closed for 15 minutes because we’re going on break. My flight boarded in 25 minutes so I asked them if it was really gonna be 15 minutes or 30 minutes. They said 30 minutes.
I asked them how long it takes to make the only gluten-free meal they serve. They said they don’t have any chicken so I asked him if they had anything that could be done gluten-free and they said no.
Those employees and the manager are to be ashamed of themselves .
By the way, it’s not like it was in the middle of the night. It was 5:30 in the afternoon, dinner time
— Gluten-free items are marked on the main menu