P.F. Chang's

Our waiter was comfortable discussing my gluten free options and I didn’t get sick. However, he was not very attentive and we had to wait a long time for him to come by our table multiple times while ordering during the meal, despite it being a slow evening with few other diners. When I got my meal - the Mongolian beef - it was literally half green onions and very little beef. When I’ve eaten this dish from P.F. Chang’s in the past, there were just a few green onions. It was disappointing to pay so much for essentially half of what the portion size should have been. Additionally, they gave us large serving spoons for all of our meals and desserts, even the kids’ ice cream. When we commented on the spoons, our waiter said they were out of regular ones (again, despite there being very few diners). It made me wonder if they were this inattentive about doing dishes, how attentive were they with maintaining a gluten-free environment? The chocolate soufflé was delicious and very rich - could easily be split between two adults. We probably won’t go back anytime soon after the issues we had with the service.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

We are from the UK and discovered Changs about 15 years ago on another US holiday - Changs was the first restaurant chain I found which had a gf menu.

Over the years the menu format has changed. The current menu which I was given at this location had GF offerings marked on the standard menu but with the poor (atmospheric) lighting they are not easily identifiable.

I am also dairy intolerant - and when I asked our server if the gf food was also df she mentioned they had an allergen grid and got the manager who brought over a computer printout of the allergen filter for gf and df. 2 of the 3 gf entrees are not df. So I was left with just the chicken pad Thai. Luckily the chicken lettuce wraps are still gf and df for starter

The gf food user to be delivered to the table on a different coloured plate - the server announced the gf food when it was delivered but it now comes on a standard plate.

Despite the limited choice of gf and df food Changs is still a good place to eat

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for lunch
• Offers outdoor seating

Great food but be diligent as not all servers are super attentive about the gluten free stuff. Management is very aware of the importance and they are great.

PF Chang’s is always a safe place to eat. This location was no exception. Always good.

Celiac friendly?

Yes

Great food and service.

Great! I have nothing bad to say!

Celiac friendly?

Yes

Celiac friendly?

Yes

Very accommodating and always excellent service!

Celiac friendly?

Yes

Celiac friendly?

Yes

Lots of GF choices, and we eat here often, but the quality of the food is a little inconsistent. Never terrible, just sometimes a little bland. But when it's good it's really good, and they're open late! Overall a great place to have dinner after seeing a movie at the nearby theatre, for a lovely GF date night. You can even get dessert!

I sat at the bar for a lunch here and Ricky, the bartender, was fabulous! He knew exactly how to serve me and was very knowledgable about Celiac. Food was great as always!!

Very yummy as always, the staff here don't seem to know too much about gluten free but I've never gotten sick :)

Best Gluten Free Meal I have had in a while. Would recommend to everyone. The entres that are on the gluten free menu are the same as the regular ones just gluten free.

I asked our server on two separate occasions about how they prepare the food and they both told us they prepare the gluten free dishes in a separate area of the kitchen. They have gluten free soy sauce packets as well if you ask. I come here regularly and the food is good. Gluten free dishes come out on a different colored plate too.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

We came here with a large party and the server did a wonderful job of accommodating and ensuring our meal was correct. We eat at our local one every few months and it was nice to go to this one and have the same experience.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I’ve been to this PF Changs several times and never had a problem. However, my last visit, they gave me the wrong sauce, and checking with the chef, they said it was very likely a wheat-based sauce. They have a system for ensuring the food is on a designated gluten free plate but no such system for sauce. Be careful if ordering here.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Me and my husband used PF Chang's as our only safe option to eat out due to their gf protocols. The last time we ordered meals to go. When we got home my husband's food was luckily labeled (is not labeled every time we order) but had a mystery fried food in the dish. We called to let the manager know and she tried to tell us it was fine. I advised her it was not and likely won't be back due to trust issues. He had 2 bites but no reaction so that's good.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

The food was good and staff was very friendly. So nice to have an option while traveling. And the menu is marked!

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent