Traveling home and I should have known to stay away. They were constantly touching the spoons to the flour tortillas. I ignored my instincts and ordered anyway. Got majorly sick halfway through my flight and all the way home.
— Not at all
— No gluten-free information on the menu
A cross-contamination nightmare. I stood in line for a while because I had read the reviews. The longer I watched, the more I realized there was no chance of getting a celiac-safe meal.
— Not at all
— Gluten-free items are marked on the main menu
All of the food here is gluten-free according to the staff person. Except of course the flour burrito wraps. I don’t know what their soft taco wraps are made of. I don’t think they serve crispy tacos. The first person in the assembly line did not know what celiac was (Possible language barrier). The second person knew all the ropes and offered to start my bowl over, to which I agreed. They change their gloves and redid my bowl. That person also knew I might not want lettuce because they touch it with their gloved hands that also touch burritos.
— No gluten-free information on the menu
— Most/All
— Good
Easy, reliable gluten free option during travels! Allergen info here: https://assets.ctfassets.net/qkbff05k1bjx/7oH8fegGCbJNauVmD1Kimc/222bc897305fcf19dd38938269b18dbb/Allergen_Chart_and_Ingredient_Statement_8.1.2019.pdf
Yes
I went and asked the staff to change their gloves because of a gluten allergy. They happily complied. They were not knowledgeable about gluten, but there is an allergen key online that I used to indicate if items were safe. I will note that gluten and wheat are on the opposite ends of the key so make sure to look at both. They do use just their gloves hands to grab lettuce and cheese toppings, so if you are extremely sensitive this isn't the safest place. I did not get sick from eating here though.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
I advised I had a gluten allergy. Asked if I want the "sheet" (menu showing gluten free). I said I had it pulled up on my phone. Then he grabbed a bowl asked what I wanted. Ask they change their gloves due to the allergy. He did & continued to grab the same bowl that had already been "glutened". I went ahead & just left at this point because I could tell he was not informed & there was zero safety used when handling gluten allergies
— Not at all
Easy and safe! Got a rice bowl with chicken and veggies. Felt fine after eating.
— Very
— Excellent
Pretty solid- like chipotle but with free guac. They changed their gloves as soon as I said I have Celiac so I didn't even have to ask :)
— Very
— Separate gluten-free menu
— Most/All
— Excellent
So good and so many choices. Lots of protein and topping choices for burrito bowls and quick friendly service
— Somewhat
— Some
— Excellent