The best dining experience as a celiac, ever! The waiter showed me on his handheld device how he flagged my food for ‘gluten allergy’ and explained that if I get food without a special pick in it, to send it back. The kitchen manager stopped by our table, the waiter was so kind. My husband accidentally grabbed a fry from my basket with his glutenous hands, the waiter happily ordered me a new basket of fries.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Not celiac safe anymore on the fries or the bacon. This is new this year.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
— Average
Staff and service was excellent. They were knowledgeable about food allergies. Used the allergy guide to make my selection. Royal Burger and side of coleslaw was delicious. No reaction.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Red Robin has gluten-free buns for their burgers. Many locations also have dedicated fryers for gluten free-fries. Please verify with your server.
My local restaurant used to be fantastic. The past several time I've been there (over the span of a year) I've gotten sick. I've found sesame seeds from a gluten filled bun on my plate three of those times. They are currently on my do not trust list.
— Not very
We were impressed at first with the allergen protocol. They called independently to confirm and packaged everything separately.
Then we found a large crouton in the “confirmed gluten free and celiac safe” salad. It sounds like this Red Robin has good intentions but not the best training.
— Not at all
— No gluten-free information on the menu
— Not Much
— Below Average
Had a great experience. I called ahead and talked to the manager, Haley, who was very helpful. She explained their process which assigned someone to follow your allergy order through the kitchen until it got to your table (along with changing gloves, new utensils/cutting boards, separate grill space, dedicated fryer). Our food came out with a marker indicating it was GF. Our server was very attentive. We ordered a second batch of fries - I didn’t remind her that they should be GF and they came out flagged. Haley came to our table to check in multiple times. I felt very well taken care of and will definitely be going back!!
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Yes
My son ordered gluten free nachos and a piece of pasta was on the nachos. He didn’t eat that, but got very sick from being glutened. I called back to talk to a manager and the manager assured me they were very careful...not this time!
No
Red Robin has an extensive gluten free & allergen list. Most of the hamburgers are gluten free including their chili and salsa burger. Red Robin also has a dedicated gluten free fryer and the French Fries are bottomless - probably the only reason I repeatedly dine at Red Robin. The staff is very knowledgeable and I’ve never had an issue eating at Red Robin. Highly recommend!!
Yes
Yes
We have had good experiences here. The burgers are good and the staff has always been knowledgeable. If they didn't know something, they went and asked. We have had a couple of instances where our order came out wrong. My son asks for a gluten free burger with no cheese and it always comes with the cheese. I think they get so concerned about making it gf they forget about the cheese. Not a big deal. The fries are good and we are so happy they have a dedicated fryer. Beware the seasoning on the table is not gf.
Had to have my meal remade because they put bread on the plate which is a no-no for those of us with Celiac. Yes I had ordered gluten-free. Waitress apologized and I got a small discount. My food arrived after everyone in the family had finished eating. Granddaughter's order was wrong. Won't go back.
We have been there 3 times. the first time we got a bit of fried onion in our gluten free fries. the second time went well. the third time we got fried dough in our gluten free fries. they seem to understand and have dedicated facilities. they were very apologetic, but it doesn't change the problem we had.
No
Great and knowledgeable staff! I have been to this Red Robin twice and haven't been ill.
Yes
Outstanding experience on Fathers Day. Great burger and bottomless fries from a dedicated fryer. I'm a celiac and didn't get sick. Thank you Red Robin!
Yes
My first gluten-free experience was a pleasant one @ Red Robin. The burger was great and I did not get sick.
Yes
Had a great experience at this location! Server was very knowledgable and answered my questions confidently. Knowing the server and kitchen staff are so well aware is my reason for my 5 star score. Keep it up!
Yes
This is THE ONLY place we feel safe in our area!
Yes
The GF hamburger buns were fantastic. I wanted to take extras home. When they accidently gave us a nonGF bun, they immediately redid the order. No problems. Dedicated & delicious fries. Separate GF menu. We'll be back when in Des Moines.
Yes
Yes
Wonderful! Dedicated frier for fries!
Yes
Ordered the Ghost Burger for my Celiac husband. It came on the gf bun, but the jalepeños were breaded. The waiter was super apologetic when we pointed it out and went to get a new burger. Later the manager came out to apologize. Only problem we've ever had, though. Love the gf buns. Service here is fantastic.
Yes
Yes
Food was very, very good. I wasn't glutened. The speckled fruit salad was fabulous and my burger, with it's toppings were tasty. Ordered wrapped in lettuce. Only complaint was that I ordered my burger well done and received it a touch over rare.
I love eating at RR! Awesome burgers on delicious GF buns! YUMMMM!
Yes
Beer menu shows angry orchard as an option but they don't have it? Said they don't carry it anymore. Weird. Yukon chips (which I LOVE at our red robin back home) were cold & soft. Not crunchy. Service was ok. Waitress seemed inexperienced but nice. We complained about the chips and burnt burger. Manager came over. Nice guy. Took care of problems. Got replacement food. Etc.
gluten free buns are scrumptious and I find it hard to believe they are actually gluten free! fries are also gluten free and very good. The staff is knowledgeable and willing to double check anything.
My first restaurant I could eat gf burger with a bun and gf fries. I was in heaven. Everything was delicious! The staff was great about making sure my food was gf. The manager even talked to me about their buns. Every time I go I purchase hamburger buns to have at home.
Yes
love their glutten free buns so you can have burgers and the waiter know other things to change if your on this diet like not having the seasoning on the fries.
We have been twice now, the staff addressed any allergies. The cauliflower pizza is amazing. I understand the huge risk of cross contamination and I’m quite sensitive.. however I had no problems with their pizza both times we went! Will come back again!
— Somewhat
— Some
— Excellent
A regular for us. Great gf fries and burgers with gf buns.
— Very
— Most/All
— Excellent
I have had several good experiences here. They have a dedicated fryer for their fries and always take my order seriously. Make sure to mention you have a gluten allergy.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Had a gluten free bun cheeseburger and they have the option to make your steak fries gluten free, it was so good!! Will definitely eat there again.
— Excellent
They have really good gluten-free buns and they make everything in a separate area I've only had one issue where someone gave me fries that were cooked near gluten but i could easily tell because they dont put seasoning on their gf fries (but you can put some on yourself still) and they usually have purple sticks in the gf burger but they might have stopped doing that
— Somewhat
— Separate gluten-free menu
— Some
— Excellent