Shake Shack
2 ratings
$ • Fast Food Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Burgers, Ice Cream
Warning
This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.
Safety Rating
2 ratings
As rated by the community
2120 Fashion Center Blvd
New Castle, DE 19702
Most Recent Reviews
Review
Person taking orders was knowledgeable on safe handling practices for gluten free. She assured me that staff changes gloves and the order would come out in a separate bag. They have GF burger buns. Fryer is used for more than just fries so could be cross contamination. When the employee brought the order out from the back, she made sure to tell me which bag was gluten free and proactively told me that all precautions were taken and gloves were changed. I was very pleased with the experience. My Celiac daughter said it was the best burger she’s had in a long time!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Staff is knowledgeable and can answer questions
- Staff will clean kitchen space or change gloves if asked
- Food comes out flagged or marked gluten-free
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Not Much
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Shake shack was very helpful and had lots of options for someone who is both gluten and dairy free. Their gluten free buns were good. They also had gluten free fries but I’m not sure if they were made in a separate fryer. Definitely recommend.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Good
Notes
Most Shake Shack locations offer gluten-free buns for burgers. A lettuce wrap is also an option.
Photos
Reviews of this Chain
Review
No gluten free buns but they do a lettuce wrap.
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Very sensitive to cross contamination and have never had issues here! Wish I could eat the fries (no dedicated fryer) but the burgers are solid.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Had a GF shake shack. They suggest that you tell the team your allergens instead of just adding a GF bun using the automated POS
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Good
Review
Allergy entered on menu, Burger on Lettuce wrap tested with nima tester came back gluten found. Manager apologized and had Manager remake.
Menu is digital, allows you to specify allergies.
Not much is Gluten free though.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not at all
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Not Much
How would you rate the taste and quality of the gluten-free food you tried?
— Average
Other
Other Characteristics
- Dog friendly
- Good for dairy-free
- Offers online ordering
Review
Gluten allergy stickers were used but didn’t amount to much, girlfriend got glutened and became very unwell on a cross-Atlantic flight. We were told there was a separate chip fryer but suspect there was not…
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not at all
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Good
More Info