Shake Shack

6 ratings
$ • Fast Food Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Burgers, Ice Cream

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
4 ratings

As rated by the community

7427 San Pedro Ave
San Antonio, TX 78216

Most Recent Reviews


Gluten Intolerant

Overall Rating

Review


My son & I ate here. I’m gluten intolerant. I was pleasantly surprised —the gf bun & burger were delicious!

Update - very limited options. If ordering a burger, ask if onions are fried!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

Updated 2 months ago read full review

Overall Rating

Review


Very disappointing—let them know about Celiacs and was reassured. Food was not good, expensive, and I’m already feeling sick.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other


Other Characteristics
  • Offers outdoor seating
Updated 2 years ago read full review

Overall Rating

Review


I’ve eaten here a few times and have been told something different each time about the fryer. When I only got a burger, they were very good about glove changes and minimizing cross contamination. The next time I went (when I was told the fryer was safe), I got fries with my burger. Symptoms ensued :( Burgers are safe if you tell them it’s an allergy/Celiac, fries are not. It all tastes REALLY good though!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Burgers
  • Gluten-Free Menu
  • Ice Cream

Categories

  • Fast Food
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Outdoor Seating
  • Takeout

Notes


Most Shake Shack locations offer gluten-free buns for burgers. A lettuce wrap is also an option.

Photos


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Tips


The fries aren’t gluten free

3 years ago

More Reviews


Overall Rating

Review


This place really only serves shakes and burgers, but I love that they do a gluten free bun, not an awful lettuce wrap. Online you can order the gluten free bun, but to have them *go all out* you must tell them “I have a gluten allergy”. It is also egg free which I need!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers online ordering
  • Offers outdoor seating
Updated 3 years ago read full review

Overall Rating

Review


The manager was extremely knowledgeable about what I could and couldn’t have; he made me feel so comfortable in eating there and made sure my food was good to go. 5/5 stars, will go back!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 years ago read full review

Overall Rating

Review


excellent option for burger and fries

Updated 5 years ago read full review

Reviews of this Chain

Overall Rating

Review


No gluten free buns but they do a lettuce wrap.

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Very sensitive to cross contamination and have never had issues here! Wish I could eat the fries (no dedicated fryer) but the burgers are solid.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Asymptomatic Celiac

Overall Rating

Review


Had a GF shake shack. They suggest that you tell the team your allergens instead of just adding a GF bun using the automated POS

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


Allergy entered on menu, Burger on Lettuce wrap tested with nima tester came back gluten found. Manager apologized and had Manager remake.

Menu is digital, allows you to specify allergies.

Not much is Gluten free though.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Dog friendly
  • Good for dairy-free
  • Offers online ordering
Celiac

Overall Rating

Review


Gluten allergy stickers were used but didn’t amount to much, girlfriend got glutened and became very unwell on a cross-Atlantic flight. We were told there was a separate chip fryer but suspect there was not…

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

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