Shake Shack

3 ratings
$ • Fast Food Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Burgers, Ice Cream

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

296 Constitution Dr
Virginia Beach, VA 23462

Most Recent Reviews


Celiac

Overall Rating

Review


I used to love coming to this location because you can easily mark your allergens when ordering. Without having to ask - these items would always be brought out on a separate tray to 1. Allow me to know my allergen was taken seriously, and 2. To let me know for sure which gf foods were mine. My first time coming here the workers let me know the gf burgers were made on a separate grill, the fries are in the same fryer. I was ok with this because at least I had burger options. Well, I went again last night and my burger was brought out on the same tray mixed with non-gf burgers. They were only covered with a tiny paper slip around it. Easily contaminated by the tray alone. I was scared to ask if this means the whole cooking process and making sure allergens are taken seriously was stopped. Anyways, I never got the typical glutened feel, however I feel nasty and not myself. Positive I was glutened by cross contaminated burgers. Due to their now careless precautions - I'm not interested in going back or glutening myself. The burgers were greasy and expensive as well. Not worth the price of being hurt.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other


Other Characteristics
  • Good for dinner
  • Good for lunch
  • Good for takeout
  • Offers outdoor seating
Updated 1 year ago read full review

Celiac

Overall Rating

Review


I am a very sensitive celiac and felt instantly sick after the first bite of their gf burger (no sauce). The cross contamination must have been very high. No dedicated deep fryer for French fries either. I will not be back.

Celiac friendly?

No

Updated 4 years ago read full review

Overall Rating

Review


I love Shake Shack! I'm a fan of classic burgers, and the special sauce they put on their burgers is so yummy. the GF bun is sooo good (definitely make sure to get it toasted - it makes all the difference). The bun tastes like the real thing! I eat the fries too, but they do make you aware of cross contamination for the fries.

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Burgers
  • Gluten-Free Menu
  • Ice Cream

Categories

  • Dinner
  • Fast Food
  • Lunch
  • Online Ordering
  • Outdoor Seating
  • Takeout

Notes


Most Shake Shack locations offer gluten-free buns for burgers. A lettuce wrap is also an option.

Photos


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Reviews of this Chain

Overall Rating

Review


No gluten free buns but they do a lettuce wrap.

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Very sensitive to cross contamination and have never had issues here! Wish I could eat the fries (no dedicated fryer) but the burgers are solid.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Asymptomatic Celiac

Overall Rating

Review


Had a GF shake shack. They suggest that you tell the team your allergens instead of just adding a GF bun using the automated POS

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


Allergy entered on menu, Burger on Lettuce wrap tested with nima tester came back gluten found. Manager apologized and had Manager remake.

Menu is digital, allows you to specify allergies.

Not much is Gluten free though.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Dog friendly
  • Good for dairy-free
  • Offers online ordering
Celiac

Overall Rating

Review


Gluten allergy stickers were used but didn’t amount to much, girlfriend got glutened and became very unwell on a cross-Atlantic flight. We were told there was a separate chip fryer but suspect there was not…

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

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