Oh dear lord. Months ago I tried it. not good, tried again last night. BBQ plate ordered off gluten free menu advised them, the whole routine. It was awful. BBQ was cold, green beans were hot though. I only ate them and half the bbq before my stomach said no. Green beans killed. Evil evil evil.
— Not at all
— Separate gluten-free menu
— Some
— Poor
This is not Gluten Free it is “ Gluten Sensitive”! Take off the website, you are making people sick!
Not Gluten Free!
— Not Much/None
— Poor
they have a gluten free menu I let them know I was ordering gluten free and had celiac. I've been to another shanes before and did fine but unfortunately I reacted from this location.
I have Celiac and they have a GF menu. Remind them no bread!! They mark GF on your ticket. Have eaten there several times with no issues at all! I order pulled pork, baked beans, and coke slaw!
Yes
They have a gf menu but dont understand celiac disease, i ordered from the gf menu and they brought my food out with bread, then did not understand that i cant just take the bread off the plate, best to avoid this one
— Not at all
I have a severe case of Celiac, and usually have no issues when eating at Shane’s, but at this location I ordered off the Gluten free menu and when the food came out there was a large slice of Texas toast on top of the pulled pork🤦♂
I sent it back, and I’m pretty sure they didn’t fix a new plate only removed the bread, causing a flare up later in the evening.
— Not Much
— Excellent
The bbq was really good, I wasn’t a fan of the Cole slaw but I can be a Cole slaw snob. All of the workers took care with my gluten sensitive mea to keep it separate and to limits as much cross contamination as possible. The server even brought mine out separate from my husband’s.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Owner has separate gluten free area and takes special care to ensure that those who claim to have Celiac disease or a gluten allergy are not exposed
— Very
— Separate gluten-free menu
— Some
— Excellent
Generally, the service is very good. It is however a low-tier family family-oriented restaurant (reasonable prices, good portions, above fast-food, but not mid or fine dining) as such it experiences turnover in staff.
Training is in place, but I have found slipups, like part of a french fry buried in a pork plate. Be certain to remind the front of house that it needs to be gluten-free and ask them if they know what that means.
— Somewhat
— Some
— Good