Silver Diner

I had a burger with fries. As you all know everyone’s allergies are different. The manager did note that there was a chance of cross contamination with the fries. Which is a standard warning everywhere. I’m usually able to eat fries at all of the fast food restaurants, never had a problem. However, I had a severe allergic reaction from their food. I’m guessing it was the fries. So, if you’re like me and you like a burger with your FRIES (for me the fries are the best part), you’ll want to skip this place. Also, the gluten free bun is tough and has a weird texture. On a positive note, the staff were all very friendly. I had great service.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Have eaten here multiple times with no reaction. Tons of options!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I got takeout from them in 2020. I ordered an omelette with gf toast. I can't remember if there was a place to specify that it was gf due to allergy, but either I did specify that or there was no way to put it on the online order.

I looked at the dish in the car before I left, and it had a wheat flour biscuit laying on top of the omelette. I took it back in, told them I had ordered gf toast and that having the biscuit sitting on my food meant I couldn't eat it. They said they couldn't give me a refund right away, because I ordered it online, but that they would. I left my food there since I couldn't eat it. I asked to speak to the manager and she would not speak with me.

Within a day, I got a refund for less than a dollar. I called and again asked to speak to the manager, and she still would not speak to me, but the person I spoke to said she would ask about it and call me back. She did, and said the refund was for the upcharge for a gf toast since "that was all that was wrong with the order." I explained why that was untrue, and was told that was all they would refund.

So I called the corporate office. It took a little while to get someone to talk to me, but when they did, I was again told that they would only refund "their error" which was not giving me a gf toast. I again explained about cross contamination, and was told they had not done anything wrong beyond not giving me a gf toast. They would give me a gift card "as a courtesy". I finally did convince them to give me a refund "as a courtesy", but the emphasized that in the future i should not expect a refund for an entire meal with the error being putting a piece of ggluten bread on an order that needed gf due to allergy.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

So good! Lots of gluten free and vegan items and everything is delicious! Highly recommend. From scratch kitchen and excellent quality ingredients.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I had an omlet with a side of fruit , turkey sausage , and gluten free bread. Everything was nicely labeled on their menu. Been open less then 2 weeks and food was delicious

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

The menu was clearly labeled and there were a lot of options to choose from. I enjoyed the buckwheat pancakes.

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent