Smashburger
6 ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Bread/Buns, Burgers
Warning
This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.
Safety Rating
4 ratings
As rated by the community
5501 Josh Birmingham Pkwy
Charlotte, NC 28208
Most Recent Reviews
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
There is NO dedicated fryer. They have gluten free buns. It was toasted, and I don’t know if that was done safely. I’ll find out soon. The worker changed gloves to make my burger.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not very
Safety Feature Ratings
- Staff is knowledgeable and can answer questions
- Staff will clean kitchen space or change gloves if asked
- Food comes out flagged or marked gluten-free
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
These guys are great! First, we had a 2 hour flight delay and were a little frazzled. We decided to try them even the there was alarge line.
Totally worth it! My wife forgot to specify gluten free bum and we didn't realize our mistake until after 5 minutes. When I let them know they jumped all over it to make sure my wife was safe. The food was great!!
I really appreciate the extra effort they made for usa
Also, dedicated fryer for their delicious smash fries! Really helped turn a bad situation around for us!
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
Photos
More Reviews
Review
Very rude staff! I’d rather eat chips😞
Review
the cashier told me that all of their fries are cooked in a dedicated gluten free fryer. i’ve seen rave reviews about smash burger online and everyone should absolutely try it. the gluten free buns are so good and this is one of the best burgers i’ve had in years :)
the only thing that appeared to not be gluten free was the chicken tenders (breaded) but everything else had a gluten free option for a bun or were fries
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Safety Feature Ratings
- Dedicated gluten-free fryer
- Staff is knowledgeable and can answer questions
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for lunch
- Good for takeout
Review
They have gluten free buns to go on burgers. Fries are cooked in a shared fryer.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not very
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Reviews of this Chain
Review
Staff very knowledgeable front staff went to back to help make order to make sure it was done right. Dedicated gf fryer. And a spot on the grill to toast gf buns where no regular buns go.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Safety Feature Ratings
- Dedicated gluten-free fryer
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Some of the staff members didn’t seem very knowledgeable about the menu, I was able to get a gf bun and the fries had a dedicated fryer. All in all it’s ok in a pinch but there is better in the area
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Safety Feature Ratings
- Dedicated gluten-free fryer
Review
Very tasty burgers with gluten free buns - as noted, it is a $2 up charge which I don’t love, but grateful to have a gf option. The fries and smash tots with rosemary and garlic are also gf and delish! They were very helpful with our order.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Took allergy seriously, had a good bun and reassured on safety of preparation process.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Good
Review
Good burger and safe fries. I think a $2 upcharge for the gf bun is absurd but what can you do? They also have dairy-free shakes that are very good although a little unusual.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
Is there a gluten-free menu?
— Separate gluten-free menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Good
Other
Other Characteristics
- Good for dairy-free
- Good for lunch
- Good for takeout
More Info