Smashburger
3 ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Bread/Buns, Burgers
Warning
This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.
2027 Von Schilling Dr
Hampton, VA 23666
Most Recent Reviews
Review
had a burger on an Udi’s bun, fries, and the new dairy free shake
it’s been a couple hours and i still feel great so i would consider this place safe, they marked that it was an allergy on my ticket
Safety
Safety Feature Ratings
- Staff will clean kitchen space or change gloves if asked
- Dedicated gluten-free fryer
- Food comes out flagged or marked gluten-free
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for dairy-free
- Good for dinner
- Good for kids
- Good for lunch
- Good for takeout
- Good selection of healthy options
- Good vegetarian options
Review
Couldn’t see behind counter. Staff seem to understand that we had celiac. Cook nodded when she asked him to change gloves.
Fries are fried in a dedicated frier. They have Udis bun and they don’t grill them.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Safety Feature Ratings
- Staff is knowledgeable and can answer questions
- Staff will clean kitchen space or change gloves if asked
- Food comes out flagged or marked gluten-free
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Some
Other
Other Characteristics
- Good for takeout
- Offers online ordering
Review
At this point it is too early to tell (stomach wise), but there appear to be options here. They do offer Udis buns but do not that they toast them. You can tell them you don't want them toasted if you are celiac. I got a make your own burger and kept it simple. I asked if the burgers are made separate from bread and if they could change gloves. I am not confident the message made it to the kitchen but you could easily walk around to the person receiving the food and ask them to tell the preparers to use caution.Overall, not the best burger but better than what I remember typical fast food being. I did not ask about their salad choices. After I ordered I asked about their fries and was told they don't do anything but fries in the fryer but I would have wanted to confirm with a manager or cook. Makes me nervous in a kitchen like theirs. I am celiac but not sure I would say it's celiac safe necessarily because of high risk.Here's hoping I (and you) don't get sick.
Photos
Reviews of this Chain
Review
Staff very knowledgeable front staff went to back to help make order to make sure it was done right. Dedicated gf fryer. And a spot on the grill to toast gf buns where no regular buns go.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Safety Feature Ratings
- Dedicated gluten-free fryer
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Some of the staff members didn’t seem very knowledgeable about the menu, I was able to get a gf bun and the fries had a dedicated fryer. All in all it’s ok in a pinch but there is better in the area
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Safety Feature Ratings
- Dedicated gluten-free fryer
Review
Very tasty burgers with gluten free buns - as noted, it is a $2 up charge which I don’t love, but grateful to have a gf option. The fries and smash tots with rosemary and garlic are also gf and delish! They were very helpful with our order.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Took allergy seriously, had a good bun and reassured on safety of preparation process.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Good
Review
Good burger and safe fries. I think a $2 upcharge for the gf bun is absurd but what can you do? They also have dairy-free shakes that are very good although a little unusual.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
Is there a gluten-free menu?
— Separate gluten-free menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Good
Other
Other Characteristics
- Good for dairy-free
- Good for lunch
- Good for takeout
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